Solutions Engineer

Basis equips accountants with a team of AI agents to take on real workflows.

We have hit product-market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.

Built in New York City. Read more about Basis here.

Over the last two decades, we’ve seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers.

Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.

Read about Deployed Intelligence at Basis here: https://www.getbasis.ai/blogs/introducing-deployed-intelligence

As a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into our customers' workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team.

📍 Location: NYC, Flatiron office. In-person team.

Ideally, you will have the following experience:

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles

• Strong SQL proficiency for data analysis and troubleshooting

• Experience with API integrations, particularly in financial services or enterprise SaaS

• Track record of managing multiple technical deployments simultaneously

• Comfort leading technical troubleshooting calls with customers and internal IT teams

• Experience with enterprise data integrations and connectivity solutions is a plus

• Process-oriented: Skilled at breaking down complex problems into clear and repeatable steps and managing execution

• Strong communicator: Clear at explaining concepts and comfortable collaborating with both senior and junior stakeholders

• First principles reasoner: Basis is not a normal company; we are building net-new capabilities and assumptions need to be questioned. We look for people who do not just know what things have worked before, but can apply those lessons to new situations

• Company-builder: Excited to lay the groundwork, technically and culturally, as we rapidly scale

• Excited about AI in accounting: Excited about the possibilities of how AI can transform accounting practices

• Office lover: Prefers shouting across a room over a slack message, seeking full-time in-office in NYC

• All-in: This is not a 9-5, we have a massive opportunity ahead of us and are looking to further accelerate our velocity. We are optimizing for the best folks and happy to compensate generously