WHAT YOU’LL DO
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company.
You will:
→Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
→Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
→Manage team planning, scheduling, and ensure seamless opening and closing routines.
→Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
→Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
→Represent yourself and the brand positively during all customer interactions.
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
WHO YOU ARE
We are looking for people with…
→Experience in retail management and operations.
→Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
→Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
And people who are…
→Strong and confident leaders who inspire, coach, and develop their teams with integrity.
→Thriving in collaborative, dynamic environments, with a solution-focused mindset.
→Motivated to create great customers experiences while promoting and selling our products.
→A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
→Effective communicators, creative, and curious.
→Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.
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What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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