At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleDepartment Manager III - Cole Eye Administration
LocationIndependence
FacilityIndependence Family Health Center
DepartmentCole Eye Admin-Integrated Surgical Institute
Job CodeT31023
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.
As the Department Manager III you will oversee the daily operations of the department or work group, ensuring smooth and efficient workflow. This role is responsible for managing annual budgets, analyzing work processes, implementing procedural changes and coordinating staff schedules. The manager also provides leadership in planning and administrative functions to support high-quality patient care and departmental goals.
A caregiver in this position works days, 8:00am—5:00pm. There will be potential travel between locations as needed.
A caregiver who excels in this role will:
- Manage department personnel and operations which includes staffing, training, work flow analysis and performance management, while ensuring appropriate allocation and compliance with goals and objectives.
- Monitor quality and financial performance as well as recommend enhancement and cost saving strategies.
- Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
- Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
- Develop, monitor, analyze, improve and implement programs to enhance customer service, develop skills and improve the scope of service.
- Participate in managers meetings and relevant committees.
Minimum Qualifications for the ideal future caregiver include:
- Bachelor’s degree in Business Administration, Healthcare Administration or related field and five years of supervisory or management experience OR Master’s Degree and four years of experience
Preferred qualifications for the ideal future caregiver include:
- Experience in healthcare
- Experience in optical/ophthalmic settings
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Manual dexterity sufficient to operate office equipment.
- May require extended periods of sitting, standing and walking.
- Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
- Ability to clearly communicate by phone and in person. Occasional lifting up to 25 pounds.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
