Department Manager, Automation

Posted 12 Days Ago
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Provo, UT
In-Office
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Dandy uses cutting-edge tech to empower dentists to give their patients a smile they’re proud of.
The Role
The Department Manager will oversee automated production lines, improve workflows, manage a team of 100+, and enhance operational performance in a tech-driven environment.
Summary Generated by Built In

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

We are looking for a Department Manager to join our rapidly growing venture-backed company. This Department Manager will be over our state of the art automated production lines in our Provo, Utah, Manufacturing Facility including people, processes, equipment, quality, and throughput across a highly integrated, technology-driven workflow. In this role, you will manage a team of 100+ technicians, leads, and support staff ensuring the operation consistently delivers industry-leading quality, reliability, and efficiency as we scale the future of digital dental manufacturing. If you’re energized by large-scale leadership, high-speed automation, and building a world-class production environment during a period of major transformation, this is the place for you!

What You’ll Do
  • Continuously identify and execute improvements to workflows, staffing models, machine utilization, and cross-functional processes to support aggressive growth targets.

  • Build and refine scalable systems that enable consistent output across 12-hour shifts in a high-throughput automated environment.

  • Define, measure, and communicate key performance indicators for safety, quality, throughput, labor efficiency, uptime, and cost.

  • Use data to drive decision-making, coach leaders, and forecast staffing, capacity, and performance needs.

  • Quickly diagnose and resolve people, process, and technology challenges across a complex automated line.

  • Partner closely with Maintenance, Quality, Engineering, and Production Planning to minimize downtime and optimize line performance.

  • Enforce rigorous manufacturing quality standards across the entire line, ensuring equipment is maintained, calibrated, and operated correctly.

  • Lead by example and be willing to engage at the line level when needed to reinforce expectations and model best practices.

  • Lead, develop, and scale a team of 100+ hourly associates and frontline leaders across multiple shifts.

  • Build a strong leadership bench through coaching, performance management, structured training, and accountability.

  • Implement systems and SOPs that maintain uninterrupted flow through every stage of the line.

  • Work closely with Production Planning, Supply Chain, Quality, Facilities, and Engineering to proactively address constraints and unlock improvement opportunities.

  • Serve as the primary owner of the automated End-to-End department’s performance, reporting directly to the Plant Director.

  • Present performance metrics and improvement plans during recurring business and leadership meetings.

What We’re Looking For
  • 7+ years of experience managing large teams in a high-volume automated manufacturing environment.

  • Ability to be full-time onsite in Provo Monday-Friday while supporting a 24/7 workforce.

  • Demonstrated ability to improve KPIs at scale.

  • Experience presenting operational performance during business reviews or leadership meetings.

  • Proven success navigating ambiguity, breaking down complex problems, and guiding teams through operational change.

  • High comfort with digital tools, automated systems, and technology-enabled workflows.

  • Exceptional attention to detail, organization, and follow-through.

  • Team-first mindset and ability to partner effectively across functions.

  • Strong self-motivation and ownership mentality.

  • Excellent communication and stakeholder-management skills.

Bonus Points For
  • Experience launching or scaling automation-heavy production lines.

  • Building operational infrastructure (SOPs, software tools, training programs, inventory systems, etc.).

  • Manufacturing experience in dental, medical devices, or other regulated industries.

  • Background in CAD/CAM, digital manufacturing, or automated workflow design.

Req ID: J-905

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Top Skills

Automated Systems
Digital Tools

What the Team is Saying

Dylan DeSantis
Ben
Chia-Hui Tai
Annette
Doriane
Dana
Kcy
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The Company
HQ: New York, NY
1,800 Employees
Year Founded: 2020

What We Do

Dandy is transforming the massive ($400B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we’re building custom, end-to-end, precision software and manufacturing from the ground up to provide high-quality, consistent, and affordable restorations to our doctors and their patients.

2 million people already have a Dandy product in their mouth and that number is rapidly growing.

Why Work With Us

At Dandy, we move fast—learning, growing, and tackling big challenges alongside the smartest, most driven teammates. We embrace discomfort, knowing growth happens outside our comfort zones.

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Dandy Offices

Remote Workspace

Employees work remotely.

We flex-first, which means trusting you to own your day and deliver, working where and how you want. We empower everyone to balance work and life in the way that works best for them. Due to the nature of the work, some roles need to be on-site.

Typical time on-site: None
HQNew York, NY
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United Kingdom
Singapore
Carrollton, TX
Lehi, UT
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