The Role
Demonstrates and sells Bose audio/video products while achieving store sales targets and delivering excellent customer service. Evaluates customer needs, presents products, maintains store displays, manages inventory and payment reconciliation, and coordinates invoicing, delivery, installation, and vendors. Handles customer escalations and email inquiries, supports back-office operations, and maintains store hygiene and product functionality. Requires weekend availability and shift flexibility.
Summary Generated by Built In
- Maximize
The Sale Of Audio/Video Products At The Store, Ensuring Optimum
Customer Satisfaction.
- Achieve
Sales Goals Relative To Store Target.
- Evaluating
The Customers Requirement By Following The Bose Customer
Engagement Standards To Provide Best Solutions.
- Model
Excellence In Theater Show Presentation/Product Demonstration To
Walk-In Customers As Per Predefined Script.
- Ensuring
Store Hygiene And Presentability /Functioning Of Products On
Display.
- Coordinating
Activities At The Back Office, Managing Inventory And Managing
Payment Reconciliation With Bank.
- Responsible
For Executing Post Sales Activities Like Payment Collection,
Invoicing, Product Delivery And Installation.
- Managing
External Vendors Like Mall Management Team Or SIS Partners,
Logistics And Stationary Vendors On A Daily Basis.
- Handling
Pre/Post Sales Customer Escalations And Queries.
- Respond
To Customer E-Mails Within 24 Hours From Receipt As Per Guidance
Provided By Supervisor. Interaction With Cross-Functional
Departments For Operational Support.
- Requisites:
Adaptability Contributes To Team Success Preferably Looking For
Immediate Joiners Or Having Max 10 Days Notice Days Working
Shift [1 Full Day And 2 Half Day]
- Should
have excellent communication skills Flair for selling Passion
for Technology Must be customer service oriented, patience,
adaptability & persuasiveness. Must be willing to take
initiatives and should possess high energy level, integrity
& clarity in thoughts.
- Willing
to work on weekends
Skills Required
- Excellent communication skills
- Flair for selling
- Passion for technology
- Customer service orientation
- Patience
- Adaptability
- Persuasiveness
- Willingness to take initiative
- High energy level
- Integrity and clarity of thought
- Willingness to work weekends
- Immediate joining or maximum 10-day notice period preferred
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The Company
What We Do
Ample Group is a stable organization with more than 29 years of experience in systems integration and information technology. Its public company information describes the business as operating in SI/IT, while the associated technical-support role is hosted under the Ample Group name. The available evidence supports positioning Ample as an IT-focused systems-integration organization, although it does not provide a fuller account of its products, clients, or services.
