Demo Platform Engineering Lead

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Big Data • Cloud • Database
The Role
Lead the CloudLAB platform for product demos and training, ensure operational excellence, manage releases, and drive cross-functional collaboration.
Summary Generated by Built In

About Us

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.


Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.



Position Summary

Netwrix’s CloudLAB is the company’s standardized, CloudShare/Azure-hosted virtual environment used across the organization and with external stakeholders to power product demos and proofs of value (POVs), enablement and training, quality/testing workflows, and major events like webinars and trade shows.


The Demo Platform Engineering Lead is the single-threaded owner accountable for the reliability, security, and evolution of this environment; running the release train, coordinating a cross-functional tiger team, and engineering repeatable “click-to-launch” demo and POV experiences.

 

Essential Duties & Responsibilities

Platform Ownership & Strategy

  • Own the CloudLAB platform vision, reference architecture, standards, and lifecycle (build, maintain, retire).
  • Define and manage the CloudLAB roadmap and backlog, aligning priorities across Sales/SE, Enablement, Product, Engineering, Support, ProServ, Marketing, and Channel stakeholders.
  • Maintain a scalable model that supports a broad range of use cases, including demos, POVs, internal training, product quality/testing, customer zero, and external analyst/partner evaluations.

Release Management & Operational Excellence

  • Run a predictable operating rhythm with weekly build/strategy sessions and a monthly release cycle (scope, build, validate, publish, communicate).
  • Maintain release documentation: release notes, known issues, rollback plans, version compatibility, and standard operating procedures.
  • Establish environment health checks, incident response patterns, and continuous improvement for uptime and performance.

Engineering & Automation

  • Experience consuming and integrating RESTful APIs using PowerShell/Python, including OAuth2/service principals, pagination, rate limits, JSON payloads, and error handling to automate provisioning and lifecycle workflows.
  • Investigate and integrate open-source tools and supporting services that improve demo realism, speed, and reliability (e.g., automation helpers, telemetry/health signals, reset mechanisms).
  • Manage supporting systems and integrations needed for realistic environments (e.g., identity, Windows services, data sources, and required platform dependencies).

Demo/POV Productization (“Value Engineering”)

  • Package Netwrix solutions into repeatable CloudLAB blueprints, curated demo paths, and POV workflows that are easy for the field to execute.
  • Maintain reliable sample data, “reset to green” capabilities, and consistent UX so the environment is always customer-ready (and not a science project).
  • Partner with Enablement to align labs to training programs, internal readiness, and partner accreditation needs.

Stakeholder Leadership & Cross-Functional Coordination

  • Lead the tiger team of cross-functional contributors; run calls, document decisions, track dependencies, and drive to closure.
  • Serve as the escalation point for CloudLAB issues impacting demos/POVs, training, events, or external evaluations.
  • Collaborate with Legal/3rd-party assessment workflows where environments are required for reviews and evaluations.

Required Skills & Qualifications

  • 5–8+ years in a blend of solutions engineering, demo engineering, lab/platform engineering, enablement engineering, or technical program leadership.
  • Strong Windows, Linux + identity fundamentals (Active Directory/Entra ID concepts, DNS, certificates, authentication flows).
  • Hands-on experience with Microsoft Azure and Microsoft Entra ID, including leading or materially contributing to a migration to Azure/Entra, and operating the resulting cloud and identity services (tenant configuration, access controls, integrations, and secure connectivity) for a production-like demo/POV environment.
  • Practical cloud/platform operations mindset (capacity, cost controls, repeatability, incident handling).
  • Proven ability to lead cross-functionally: backlog management, release planning, meeting facilitation, stakeholder alignment, and crisp written communication.
  • Docker/container fundamentals and maintaining supporting services.

Preferred Skills & Qualifications

  • CloudShare (or similar demo/virtual lab platform) experience.
  • Hands-on PowerShell required; Python a strong plus.
  • Experience with workflow orchestration platforms (e.g., n8n, Tines) to build API-driven automations and operational runbooks (provisioning, configuration, notifications, and lifecycle management), with strong attention to reliability and security.
  • Experience designing demo blueprints, sample datasets, and POV playbooks for enterprise security products.
  • Familiarity with security buyer workflows (identity security, audit/compliance reporting, data security) and demo narrative construction.
  • Experience utilizing CI/CD and release engineering using tools such as GitHub Actions, GitLab, or Jenkins to automate build/test/release of lab artifacts and using semantic-release (or similar) to standardize versioning and generate changelogs.

Key Performance Indicators (KPIs)

  • Release predictability: % releases delivered on time; rollback success rate.
  • Platform reliability: environment launch success rate; MTTR for demo-impacting incidents.
  • Adoption: usage across SE/Enablement/Marketing/Partners; reduced cycle time to POV start.
  • Self-service maturity: reduced manual requests via documentation + automation.
  • Stakeholder satisfaction: quarterly feedback score and top pain themes are burned down.

Our Values

At Netwrix, our values guide every action:

  • Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
  • Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
  • Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
  • Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
  • Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches. 
  • Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
  • eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.


Why You’ll Love Working at Netwrix

  • Competitive Health Benefits
  • Continuous Learning and Development Opportunities
  • Team-Oriented, Collaborative, and Innovative Work Environment
  • Regular Company Town Halls to Keep You Informed
  • Opportunities for Career Growth and Advancement

We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.

 

Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

 

Please let us know if you require any accommodation.

Top Skills

Docker
Azure
Microsoft Entra Id
Powershell
Python
Restful Apis
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The Company
HQ: Irvine, CA
569 Employees

What We Do

Netwrix makes data security easy by simplifying how professionals can control sensitive, regulated and business-critical data, regardless of where it resides. More than 11,500 organizations worldwide rely on Netwrix solutions to secure sensitive data, realize the full business value of enterprise content, pass compliance audits with less effort and expense, and increase the productivity of IT teams and knowledge workers.
Founded in 2006, Netwrix has earned more than 150 industry awards and been named to both the Inc. 5000 and Deloitte Technology Fast 500 lists of the fastest growing companies in the U.S.

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