Who We Are
Sureify’s mission is to modernize the life insurance and annuity industry by helping carriers acquire, service, and engage their customers through any distribution channel. Sureify’s products empower life insurance carriers, agents, employees, and customers to have the digital experiences employees and consumers have come to expect in the rapidly advancing tech climate.
Role Overview:
We are looking for a scrappy, creative, and highly motivated Pre-Sales Demo Engineer. In this role, you will be the engine behind our pre-sales team, responsible for building, maintaining, and upgrading the demo environments our sales reps use every day. While this role is initially internal-facing, it is designed as a launchpad. For the right candidate, this position offers a direct mentorship path to become a fully customer-facing Technical Solution Consultant or Sales Engineer within 12 to 24 months.
Key Responsibilities:
- Demo Environment Ownership: Maintain, upgrade, and troubleshoot core sales demo environments to ensure they are always pitch-ready and running on the latest product releases.
- Technical Troubleshooting: Act as the first line of defense when we encounter a technical issue or breakage within a demo environment.
- Collaboration: Work closely with our Senior Technical Solution Consultant to build custom Proof of Concepts (POCs) and execute the backend technical tasks required for complex deals.
- Data Management: Populate and manage realistic, compelling data sets within the demo environments so they resonate with our prospects' business use cases.
Candidate Profile:
- Native/Fluent English (Customer-Facing Trajectory): Because this role is a stepping stone to a customer-facing position, native or highly fluent English is an absolute requirement. You must be able to clearly articulate complex ideas.
- The "Figure-It-Out" Mentality: You don't need to be a test-driven, purist software developer. You need to be a creative problem solver who can piece things together to make a demo look great and function flawlessly.
- Technical Tool-belt: Familiarity with TypeScript (frontend and backend) and APIs. You should be comfortable enough with these technologies to manipulate data streams, tweak frontend components, and connect systems for a seamless demo experience.
- Strong Communicator (High EQ): You need to understand the business value behind the technology, not just the code, and communicate effectively with internal sales teams. We will help teach these concepts.
- Adaptable & Scrappy: You thrive in a fast-paced sales environment and are comfortable shifting priorities when an urgent demo request comes in.
- Life Insurance & Annuity Domain knowledge is a plus, but not required.
Core Technical Skills:
- Must-Have
- TypeScript Backend / Node
- TypeScript Frontend / React
- REST API Consumption & Debugging
- AWS Basics (Cognito, S3, CloudWatch)
- Data Seeding & Environment Management
- Nice-To-Have
- Python Scripting
- CI/CD Troubleshooting
- PHP
Career Progression:
This is an entry-point into strategic enterprise solution consulting. You will receive direct mentorship from our solution consulting leadership and senior executives team to develop your presentation skills, discovery techniques, and customer-facing acumen.
Our Guiding Principles
Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.
Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.
Skills Required
- Strong communication skills and ability to articulate complex ideas clearly and effectively
- Familiarity with TypeScript (frontend and backend)
- Knowledge of REST API consumption and debugging
- Basic knowledge of AWS services such as Cognito, S3 and CloudWatch
- Experience in data seeding and environment management
- Python scripting experience
- Experience with CI/CD troubleshooting
- Familiarity with PHP
What We Do
Sureify is a SaaS platform for Life and Annuity companies around the globe. Sureify’s sales, customer self-service engagement solution, and their up-sell cross-sell solutions enable life insurers to connect, service, and sell to their new and existing customers using the most life insurance focused platform in the market today. The enterprise platform solution is secure, scalable, and delivers pragmatic features with the basics of the everyday digital life insurer front of mind. The Sureify solution encompasses the consumer-facing web and mobile applications, automated messaging and self-service platform, agent engagement console, marketing dashboard, underwriters data platform with analytics and reporting for executive overview. Sureify also can be implemented right on top of existing core systems and CRM systems while integrating with existing contact center platforms, customer apps, and most life insurance emerging and traditional 3rd party applications. All this is supported by Sureify’s Customer Experience team to ensure best practices, ideation, configuration both inside enterprise and end-user digitalization. Life insurers use the Sureify platform for direct and agent digital sales, policyholder service and self service, new product education and marketing, churn reduction, upsell cross-sell, and complete digital tracking of policyholders. The time is now for the life and annuity insurer.
