Demand Planning Manager, North America

The Demand Planning Manager is a high-impact senior individual contributor role accountable for leading the strategic forecasting and demand management for our medical device portfolio to drive business growth, profitability and operational excellences supporting regional Integrated Business Planning (IBP) process. This role demands a highly analytical, data-driven expert with exceptional commercial and financial acumen, who excels in assumptions-based planning, statistical forecasting, and fostering consensus across product, revenue, marketing, finance, and supply chain teams.

This position requires a blend of analytical rigor, strategic thinking, and strong cross-functional leadership to drive planning excellence and execution across the region. The ideal candidate will champion Integrated Business Planning (IBP) processes, leveraging the Oliver Wight framework to enhance forecast accuracy, optimize inventory levels, minimize obsolescence and support executive decision making. This position reports to the Director of Integrated Supply Chain Planning.

Let’s Talk About the Role

As the Demand Planning Manager, you will lead the execution and alignment of demand review, consensus review planning processes across the region. With a focus on demand management, you’ll serve as the critical link between demand forecasts, consensus review planning, inventory strategies, and integrated business planning (IBP) execution on the ground.

This role is central to ensuring the development and refinement of customer demand is met in an accurate, timely, and scalable way — leveraging advanced assumptions-based planning, statistical modeling, scenario analysis, and predictive analytics.

Your leadership will be instrumental in identifying risks, integrating historical sales trends, leveraging market intelligence to detect demand drivers (seasonality/promotional activity), and product lifecycle stages (e.g. NPI, EOL phase-outs, cannibalization) while driving cross-functional alignment to ensure seamless product flow and a resilient supply network.

Key Responsibilities

• Act as lead facilitator of consensus-building across sales and marketing teams, finance, product development, and supply chain teams through structured demand reviews at the account and regional level.

• Conduct in-depth analysis of sales data, macroeconomic trends, regulatory changes, competitive intelligence, and internal demand signals to identify patterns, outliers, risks and opportunities.

• Spearhead key elements of the Integrated Business Planning (IBP) cycles, preparing for Demand Reviews and S&OE meetings, delivering strategic insights and recommendations to bridge demand-supply gaps and mitigation of risks.

• Utilize advanced analytical tools and forecasting techniques for sensitivity analysis, what-if scenario modeling, and monitor key performance indicators (KPIs) to optimize demand plans, inventory positions and enhance financial outcomes.

• Partner with finance to seamlessly integrate demand forecasts and inventory strategies with revenue projections, quarterly budgeting and long-term financial planning to identify variances and support strategic decisions.

• Proactively address demand forecasting modeling outputs that exceed desired tolerances and communicate adjustments made to mitigate risks and supply chain disruptions to all key stakeholders to maintain transparent forecasting.

• Drive new product introductions by converting market insights into demand volumes, documenting assumptions, aligning on revenue implications, and managing phase-outs or cannibalization effects to minimize inventory obsolescence and excess stock.

• Implement and optimize IBP tools and process capabilities, serving as the subject matter expert for demand planning and inventory management software and processes while promoting best practices across the organization.

• Champion continuous improvement efforts leveraging methodologies like DMAIC, Lean Six Sigma, or the Oliver Wight framework to elevate demand planning and inventory management processes.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Analytics, Finance, or a related field.

• 5+ years of experience in demand planning or related roles, ideally within the medical device, pharmaceutical, or healthcare sector, with demonstrated mastery in assumptions-based planning, statistical forecasting, and inventory optimization.

• Proven track record of driving consensus through influence and enabling cross-functional collaboration in matrix organizations, particularly with product, revenue, marketing and finance teams.

• Exceptional communication and presentation abilities, capable of distilling complex data and assumptions into clear, with the ability to influence with concise insights for non-technical stakeholders and senior leadership.

• Strong data-driven analytical skills and proficiency in data tools (e.g. Excel, Power BI, Tableau, SQL, Python) and advanced planning systems (e.g. o9, Oracle Demantra, SAP APO, Blue Yonder, Anaplan, JDA).

• Robust business and financial acumen, including linking demand and inventory management to revenue forecasting, cost optimization, profitability analysis, financial reconciliation, and risk assessment.

•  Proficiency in statistical methods, forecasting techniques, inventory control models (e.g. EOQ, ABC analysis), and KPI evaluation (e.g. Forecast Error, Bias, FVA, DSI), with skills in model refinement and business intelligence integration.

Preferred

• Master’s degree or MBA or advanced professional certifications (e.g. APICS CPIM, CSCP, IBP, CPF) preferred.

• Expertise in the Oliver Wight framework for Integrated Business Planning (IBP) or Sales and Operations Planning (S&OP), including leading consensus reviews, process maturity assessments, and executive-level governance.

• Knowledge of medical device regulatory requirements, new product launches, global inventory networks, and familiarity with lean methodologies.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. 

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: 

$113,000 - $171,000

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.