The primary objective of this role is to ensure efficient sales operations and optimal production and supply processes that lead to high levels of customer satisfaction. The role focuses on supporting team objectives, learning industry’s best practices, and contributing to organizational goals. This job involves a wide range of sales operations tasks, such as providing data of demand forecasts and sales performance analysis, managing customer information, operating databases, and supporting the delivery of ordered products, to achieve efficient sales activities and optimal production and supply. Central to this function is collaboration with various departments both domestically and internationally to facilitate seamless operations and superior customer experiences.
- Validate demand and update demand forecast
- Partner with customer service team and supply chain team to optimize product availability and execute swap availability
- Coordinate with supply chain team on expedite and escalations
- Manage and monitor inventory level, allocate and swap inventory
- Assist customer service team with order cancellation and push out
- Support RMA and End of Life issues
- Support ad-hoc requests such as checking data code, confirming production location, identifying country of origin, etc.
Qualifications
- Bachelor’s degree in business, Supply Chain or related field
- Minimum 5 years of experience in Demand Planning, Supply / Inventory Planning, Material Planning, Supply Chain Operations
- Knowledge of SAP. Model N, Kinaxis Rapid Response is a plus
- Experience working in regional or global supply chain environments preferred
- Strong collaboration skills with cross-functional teams - Sales, Marketing, Operations, and Supply Planning.
- Problem-solving mindset and adaptability in a fast-paced, ambiguous environment.
- Detail-oriented with the ability to identify data anomalies and drive root-cause analysis.
- Proficient in Excel, Word
- Excellent analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and with cross-functional teams
- Fluent in English
Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
At Renesas, you can:
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
Are you ready to own your success and make your mark?
Join Renesas. Let’s Shape the Future together.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.
We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.
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What We Do
We're the world's leading semiconductor manufacturer. Our mission is to make our lives easier and a world that's safer, healthier, greener, and smarter.
