Demand Operations Manager – Programmatic Demand Operations (PDO)

The opportunity
We want you to join Unity as a Demand Operations Manager, where you’ll help shape and scale a revamped function in our programmatic ecosystem. This role is all about reducing friction in DSP integrations, streamlining technical operations, and unlocking incremental demand that drives Unity’s growth.

In the short term, you’ll focus on resolving integration issues, improving platform efficiency, and building clarity through dashboards and documentation. In the long term, you’ll design scalable systems and processes that ensure DSP health and support sustainable revenue growth.

By joining the PDO team, you’ll make a direct impact on Unity’s exchanges (ISX and UX) while collaborating with Product, Engineering, BI, and Account Management to deliver best-in-class support for our demand partners.

What you'll be doing

• Manage DSP endpoint performance, including onboarding, maintenance, upgrades, and QPS configuration.
• Act as the point of escalation for DSP issues such as spend drops, discrepancies, IVT blocks, and integration bugs.
• Partner with Product and Data Science to design experiments that improve margin and unlock additional spend.
• Build dashboards with BI and Engineering to monitor DSP health and surface growth opportunities.
• Triage and prioritize requests between commercial and product teams to reduce operational noise.

What we're looking for

• Strong understanding of DSP/SSP behavior, exchange integrations, and programmatic buying mechanics.
• Hands-on experience troubleshooting issues with QPS, throttling, IVT, or discrepancies.
• Proficiency with SQL, log analyzers, or telemetry tools to investigate technical performance.
• Proven ability to manage technical and operational projects across multiple stakeholders.
• Clear communicator who can translate technical findings into actionable business context.

You might also have

• Experience with SDK-based monetization or in-app exchanges.
• Familiarity with VPAID, IVT filtering, or direct campaign delivery.
• Background in fraud operations, discrepancy resolution, or technical support engineering.
• Experience creating automation, tooling, or documentation that reduces manual work.
• A perspective that adds new ideas and approaches to the team and culture.

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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