At Franciscan, the Demand and Resource Manager create, communicate and facilitate the demand and resource management processes based on best practice. The position reviews all demand for projects and works with the FAIS organization to ensure resource and capacity planning to meet priority needs based on informed Governance decision making. The Demand and Resource Manager will collaborate with the FAIS team to document and optimize workflow processes.
WORK FROM HOME WITH ON SITE 6-12 TIMES A YEAR IN BEECH GROVE, INDIANA.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Maintain a framework to document and qualify project request (demands) to ensure timely processing and clear, ongoing communication of status.
Maintain information about individual staff assignments, expected start/end dates, allocations of total available time and roles filled.
Monitor actual usage versus planned usage for each project and report on major variances.
Produce a variety of management and executive dashboards and reports for transparency.
Assist with project schedules and perform resource forecasting.
Collaborate with the FAIS team to document and optimize workflow processes.
Assist, maintain and execute the FAIS governance process that validates priority, garners approvals and determines the relative ranking of project requests (demands).
Resolve conflicting/competing resource requirements and needs among requesters, and offer alternatives to initial resource requesters and external resource providers. As needed, escalate conflicts to leadership for decisions and actions.
QUALIFICATIONS
Bachelor's Degree Relevant Field of Study Required
5 years Project Management Required
Project Management Professional (PMP) - Project Management Institute Preferred
3 years Information Technology Healthcare experience Preferred
ServiceNow experience Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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What We Do
The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point, Franciscan Health Michigan City, Franciscan Health Crawfordsville, Franciscan Health Lafayette East, Franciscan Health Indianapolis, Franciscan Health Carmel, Franciscan Health Rensselaer, Franciscan Health Mooresville, Franciscan Health Hammond, Franciscan Health Dyer, Franciscan Health Munster and Franciscan Beacon Hospital in Indiana; and Franciscan Health Olympia Fields in Illinois. For more information, visit FranciscanHealth.org.
With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care
