Who we areAbout Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Global Sales, Strategy & Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be a part of the Demand Operations team that plays an integral role in collaboratively driving high quality pipeline creation and growth at scale with Sales and Marketing.
What you’ll do
As the Demand and Pipeline Intelligence Lead, you will evolve the Operating Rhythm related to Stripe’s Pipeline creation and conversion motions across our Global and Regional Sales and Marketing teams. The goal is to surface leading insights, identify root causes for underperformance, and drive actions that will not only maintain but accelerate our rapid growth. We are looking to significantly evolve this capability to have better visibility through the entire selling cycle (i.e Leads > Opportunities > Deals > Activations) and more actionable leadership discussions. You will work closely with the Chief Revenue Officer, Chief Marketing Officer and other senior leaders across Sales, Marketing, and cross-functional teams.
Responsibilities
- Define, build, and own the future state of Operating Rhythm related to Pipeline (e.g. Op Reviews, forecasting). Design and implement a continuous improvement roadmap to address the business needs and provide more impact. Create strong stakeholder relationships to foster collaboration and trust
- Lead and manage the Global Pipeline Council forum operations, materials, discussion, and follow-ups with strong operational rigor. Manage executive level discussions that provide leading indicators, actionable insights, and robust discussions that result in clear actions to address. Incorporate Regional insights and actions into Global call
- Partner with and enable the Regional Pipeline forums to manage business at a more granular level. Develop ways to help them scale their operations and connect with the Global Forum.
- Create an end to end analytical model and view of the selling cycle from Demand generation to Pipeline creation to Pipeline conversion to help drive better understanding of the business, holistic Pipeline management, and collaboration across Sales and Marketing
- Evolve the metrics and analytics to best manage and assess our Pipeline. Tailor industry best practices with Stripe context to create analytics that are easy to understand, key for the business, and actionable
- Support strategic decision making by conducting deep-dives into our Pipeline to answer key questions, address issues and capitalize on opportunities
- Support other parts of Demand Operations and SSO initiatives as needed
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 11+ years of experience, 8+ years in Sales/GTM Operations managing Operating Rhythms, Operating Reviews, Monthly/Quarterly Business Reviews, or Executive level Steering Committees
- Proficiency with SQL and other advanced analytics tools
- Strong strategic storytelling, written and verbal communication skills, with a track record of creating impactful presentation and memos for senior leaders
- Excellent Executive Presence and stakeholder management experience - with strong communication and influencing skills
- Strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders. Strong proficiency in Google Sheets / Excel
- Strong project management skills with a track record of managing a cross-functional process and tight deadlines to deliver high impact deliverables
- Proven experience prioritizing senior leader requests, managing expectations, and providing transparent communications on progress
- Self-starter who is passionate about their work, detail oriented, and has demonstrated success dealing with ambiguity and solving problems with limited oversight
- Positive, can-do attitude and enthusiastic “roll up your sleeves” mentality
Preferred qualifications
- Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
- MBA or higher degree in an analytical field
- Prior experience at a growth stage Internet/software company
- Prior experience in the SaaS and/or payments industry
- Proficiency in BI visualization tools (eg Tableau, Hubble)
What We Do
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.
