Dell CSG Solution Specialist

Posted 13 Days Ago
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Chicago, IL
5-7 Years Experience
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
At CDW, our purpose is to make technology work so people can do great things.
The Role
The Dell CSG Solution Specialist is responsible for proactively driving revenue and profit in a specific sales segment. They work closely with account managers, sales leadership, and partners to identify and win deals. Key responsibilities include being an expert on designated partner products, facilitating training, developing quarterly sales plans, and maintaining effective communication with stakeholders.
Summary Generated by Built In

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand.
Key Areas of Responsibility
* Be a subject matter expert on the designated partner's products, programs and go to market strategies and communicate them to CDW sales
* Assist CDW sales and designated partner with field alignment and account mapping within assigned territory
* Attend customer facing events and/or conference calls to communicate the value add of CDW and the partner
* Facilitate training for assigned territory on partner's products, services, and programs
* Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported
* Develop and execute to quarterly sales plan
* Complete monthly scorecard identifying sales engagement, pipeline, and market trends
* Cultivate relationships between partner sales team, CDW Sales, & Leadership teams
* Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify opportunities for product, program, and partner alignment improvements
* Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally
* Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW, and the partner being supported
* Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products
* Maintain effective communications with all stakeholders
* Provide monthly progress reports to Partner and internal stakeholders
* Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives
* Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share
* Success Metrics: Meet or exceed designated partner revenue expectations for assigned partner and region
* Positive feedback from assigned sales channels through bi-annual surveys o Meeting or exceeding designated partner controllable margin expectations for assigned partner
* Assigned regions bid pricing usage
* Obtain and facilitate necessary partner and industry certifications
* Travel as needed
* Other special projects upon request
Education and/or Experience Qualifications
* Bachelor's Degree + 2 years sales/marketing experience, OR
* 6 years' experience in sales/marketing, OR
* 4 years CDW PPM Experience + 2 years' experience in sales/marketing
Required Qualifications
* Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives
* Proficient in Microsoft Office applications
* Proficient in CDW tools and process such as SPS, AS400, bid desk, returns etc.
* Demonstrated ability to multitask
* Demonstrated financial and business acumen
* Ability to think strategically and analyze information
* Strong willingness to learn
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)

What the Team is Saying

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The Company
HQ: Vernon Hills, IL
15,100 Employees
Hybrid Workplace
Year Founded: 1984

What We Do

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.

Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.

Why Work With Us

Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

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CDW Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.

Typical time on-site: Not Specified
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