Job Profile Summary
The DA Technical Analyst will be responsible for supporting the effective management and oversight of delegated authority business across Chaucer, covering both Lloyd’s syndicate and company market platforms. The role will also support the implementation and ongoing operation of the Internal Broking function within the Delegated Authority team.
Internal Broking
- Draft binding authority agreements for both Lloyd’s and Chaucer Insurance Company dac (CIC), ensuring all documentation adheres to internal standards, regulatory expectations and good market practice.
- Manage endorsement requests, ensuring timely drafting, approval and internal record updates.
- Oversight of Chaucer Service Company agreements, including contract management, endorsement requests and query resolution.
- Management and oversight of all associated binder operation tasks, including DCOM registrations and processing with Velonetic.
- Act as a key liaison between internal and external stakeholders, including third-party Coverholders and vendors.
- Provide technical guidance to underwriters and stakeholders for all delegated matters including binder structure, clause application and documentation format.
- Track and follow up on all outstanding items proactively ensuring appropriate reporting and escalation.
- Prepare and maintain accurate records, strong document version control and audit trail.
Oversight
- Complete onboarding due diligence reviews for new Coverholders to Chaucer, including new Coverholder sponsorships to Lloyd’s and Central Bank of Ireland (CBI).
- Perform renewal due diligence checks for existing Coverholders in line with Chaucer’s DA framework.
- Undertake Pre-Bind Quality Assurance checks for new and renewing binding authority agreements, ensuring completeness and clarity of contract terms.
- Complete reviews for all other methods of placement, including lineslips, consortia and master policy arrangements.
General
- Support the team in maintaining adherence to the control framework while meeting agreed SLAs and KPIs through accurate, timely and consistent delivery of tasks.
- Monitor and triage queries sent to the centralised team mailbox, responding to queries promptly and escalating where required.
Regulatory Responsibilities
- Ensure all delegated arrangements comply with Lloyd’s, internal Chaucer standards, and relevant regulatory frameworks (e.g., FCA, CBI).
- Demonstrate a clear understanding of regulatory requirements relating to Delegated Authority, Conduct (including Consumer Duty), Compliance, and Financial Crime.
Skills and Competencies
- Lloyd’s / London Market experience
- Effective communication skills
- Advanced Microsoft skills – Word, Excel & PowerPoint
- Excellent organisational and time management skills
- Experience and knowledge of Lloyd’s systems including Atlas, DCOM, LWR and Crystal+
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Top Skills
What We Do
Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets.
We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams.
Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating.
