Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.
This is a hybrid position that requires presence in the office for at least 3 days a week.
The pension administrator works in a team environment as part of mercer’s pension administration centre of excellence.
You will be part of a team that provides high-quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts. You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees, and you will work for a company equally invested in the development of its own people.
We will count on you to:
- Calculate pension benefits and prepare statements resulting from various events (termination of employment, retirement, death, marriage breakdown, transfer, etc.)
- Update client's database (data request and validation, use of various systems/databases, data processing and accrual of benefits and other pertinent information, reconciliation of membership, etc.)
- Prepare annual statements for plan members
- Calculate pension adjustments (PA), pension adjustment reversals (PAR), and past service pension adjustments (PSPA) and pension indexation
- Respond to clients and members’ inquiries
What you need to have:
- Financial and/or mathematics background
- Hands-on experience in a Defined Benefit (DB) pension administration role
- Strong analytical and organization skills, thoroughness, and attention to detail
- Excellent written and oral communication skills
- Ability to work in teams, accountable, and resourceful
- Strong proficiency in Excel and working knowledge of the MS Office suite
What makes you stand out:
- Bachelor's degree in a related field such as finance, actuarial science, mathematics, or business administration
- Bilingual (English/French)
- Work experience with defined benefit pension plans
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Financial and/or mathematics background
- Strong analytical and organization skills, thoroughness, and attention to detail
- Excellent written and oral communication skills
- Ability to work in teams, accountable, and resourceful
- Strong proficiency in Excel
- Working knowledge of the MS Office suite
- Bachelor's degree in finance, actuarial science, mathematics, or business administration
- Bilingual (English/French)
- Work experience with defined benefit pension plans
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.



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