Deficiencies Inside Sales Rep 3
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do:
The primary function of the Inside Sales Representative is to sell repair work that has been identified during contracted fire and life safety system inspections.
How you will do it:
Prepare proposals and follow up on delivered quotes.
Gain commitment from the customer over the phone.
Communicate promptly and regularly with customers regarding all systems integrity issues, recommendations, and any other solutions that have been quoted.
Develop positive ongoing relationships with customers.
Maintain and update an inspection deficiency tracking system daily.
Report progress and metrics to management weekly and monthly.
Deliver sales to an assigned quota.
Act as the primary point of contact within the district office for customers with identified systems integrity issues and team with other sales reps for quoting and selling system repairs if required.
Interface effectively with the service department to ensure delivery and improved service repairs.
Good computer skills are essential. Must be process-oriented and energetic.
The candidate must be able to complete a defined training program.
What we look for:
Required
High School Diploma or Equivalent
Associate or Bachelor's degree preferred
Excellent presentation and verbal communication skills
Proficient with Microsoft Office programs, excel, word, and web-based programs.
Highly motivated and success-driven
Upon being awarded a position, must be able to complete a defined training program.
Ability to successfully close sales with a positive customer experience
Preferred
Fire Suppression Industry experience.
Administrative experience
High customer phone call background, with an emphasis on telephone prospecting
Administration background
Mechanical or electrical field service experience.
Three years of inside sales experience and Customer service background
HIRING HOURLY RANGE: $24.57 - $34.45 + Commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Skills Required
- High school diploma or equivalent
- Excellent presentation and verbal communication skills
- Proficiency with Microsoft Office, Excel, Word, and web-based programs
- Highly motivated and success-driven
- Ability to complete a defined training program
- Ability to successfully close sales while delivering a positive customer experience
- Associate or bachelor's degree
- Fire suppression industry experience
- Administrative experience
- High-volume customer phone experience, particularly telephone prospecting
- Mechanical or electrical field service experience
- Three years of inside sales experience and customer service background
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
