Defensor RTs Offline

Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

Defender y promover los derechos de los repartidores y sus intereses ante las diferentes áreas de la compañía siendo quien identifica, analiza y propone a Rappi opciones de mejora en la experiencia del Rappitendero.

As part of Rappi, you will be responsible for:

Perfil

• Persona propositiva con excelentes habilidades para resolver problemas.

• Capacidad de análisis numéricos y de datos para identificación de tendencias.

• Habilidades intermedias en manejo excel, google sheets

Funciones

• Gestionar sus defendidos para que tengan respuesta en tiempo y forma correcta

• Identificar errores y acciones de mejora de los casos que  son escalados a la defensoría

• Identificar patrones y frecuencias de problemáticas que puedan significar errores en la app.

Good and now, what are the requirements for me to be part of this neon universe?

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Worker type:

Regular

Company:

Rappi Technology Colombia

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

we are waiting for you to build and deliver the magic together! #Rappi 🧡