Defense Travel System Support Specialist - INSCOM

Reposted 2 Days Ago
Be an Early Applicant
Fort Belvoir, VA, USA
In-Office
90K-105K Annually
Junior
Information Technology
The Role
Provide desk-side, help desk, email, and phone support for Defense Travel System (DTS) and Government Travel Card (GTC) issues; process personnel actions and DTS authorizations/vouchers; maintain DTS administration and travel expenditure accounting; manage CitiDirect GTC profiles; prepare reports and deliver DTS training; ensure regulatory compliance with JTR/FMR/GTCC.
Summary Generated by Built In

Overview

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for a Defense Travel System Support Specialist in support of Army INSCOM HQ at Fort Belvoir, VA.

Responsibilities include, but are not limited to the duties listed below:

  • Review Defense Travel System (DTS) transactions and provide desk-side, help desk, email, and phone customer support for DTS technical assistance and immediate travel-related support needs.
  • Process newly assigned and departing personnel in DTS and provide related administrative support.
  • Ensure approving officials and reviewers are appointed in compliance with applicable regulatory requirements.
  • Prepare documentation to recommend appropriate funding alignment to Lines of Accounting in DTS.
  • Review and process incoming DTS authorizations and vouchers and submit them to Government personnel for validation.
  • Support the Lead Defense Travel Administrator (LDTA) in maintaining DTS administration, accounting of travel expenditures, and travel voucher review processes.
  • Process newly assigned and departing personnel in the Government Travel Card (GTC) program, process GTC credit applications, and create or modify user profiles within CitiDirect.
  • Assist with GTC account maintenance and provide desk-side, email, and phone technical assistance for GTC-related issues.
  • Prepare monthly reports and plan, coordinate, and provide DTS training.

Requirements

Education, Requirements and Qualifications:

  • Must have an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, verifiable in DISS or Scattered Castle.
  • Minimum of 2 years of experience providing DTS Organizational Defense Travel Administrator (ODTA) support.
  • Preferred: Associate degree.
  • Five additional years of DTS ODTA experience and Travel Certificate Program Certification may be substituted for an associate degree.
  • Demonstrated proficiency in using all Microsoft Office applications.
  • Experience and knowledge of the Joint Travel Regulations (JTR), Financial Management Regulations (FMR), and Government Travel Charge Card (GTCC) regulations.
  • Strong communication skills with the ability to effectively interface with senior military and civilian officials, managers, and subordinates.

Working Conditions and Physical Requirements:

  • Able to work on-site.
  • No travel requirements.

Please join us, as together we build a better world one mission at a time powered by technology!!


Benefits

Salary Range: $90,000.00 to $105,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

Skills Required

  • Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance verifiable in DISS or Scattered Castle
  • Minimum of 2 years providing DTS Organizational Defense Travel Administrator (ODTA) support
  • Demonstrated proficiency in Microsoft Office applications
  • Experience and knowledge of Joint Travel Regulations (JTR), Financial Management Regulations (FMR), and Government Travel Charge Card (GTCC) regulations
  • Strong communication skills to interface with senior military and civilian officials
  • Associate degree (preferred) or substitution: five additional years of DTS ODTA experience plus Travel Certificate Program Certification
  • Ability to work on-site at Fort Belvoir, VA

Credence Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credence and has not been reviewed or approved by Credence.

  • Fair & Transparent Compensation Pay is considered competitive or better than average across many roles, with multiple examples describing excellent pay and competitive salaries. Additional cash elements such as bonuses appear alongside base pay.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, supported by HSAs/FSAs and a TRICARE supplement. Employer-paid life and disability coverage further strengthen the protection package.
  • Leave & Time Off Breadth Time off includes flexible PTO and a broad holiday schedule aligned to federal holidays. Additional leave types such as military and bereavement leave are available.

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The Company
HQ: McLean, Virginia
1,499 Employees

What We Do

Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors. Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.” WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade. Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours. WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential. HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.

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