Come join our amazing team and work remote from home!
The Default FHA Claims QA Analyst II will work under moderate supervision, responsible for reviewing FHA mortgage insurance claims for accuracy and submitting the claim form for filing. Performs all duties in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay for this position is $24.50/hr - $26.00/hr.
What you’ll do:
- Review FHA claims for accuracy within the investor/insurer timeframes.
- Complete quality checks using a scorecard and/or checklist to identify errors in the claim.
- Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely.
- Document system with appropriate tasking and comments.
- Ensure accurate dates and information are recorded on the FHA claim form.
- Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements.
- Ensure company procedures around the curtailment of advances are followed and enforced.
- Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines.
- Finalize and submit claim to agency for payment.
- Escalate trends or issues identified from the quality review.
- Moderate knowledge of default claims processes for insurers and investors.
- Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process.
- Moderate understanding of Agency and investor guidelines.
- Strong interpersonal skills with a focus on teamwork and quality.
- Excellent written and oral communication, organizational and time management skills.
- Ability to communicate effectively with all levels of staff and management both internally and externally.
- Ability to manage work in order to meet strict deadlines.
- Ability to handle multiple tasks under pressure and changing priorities.
What you’ll need:
- High School diploma required; some college preferred.
- Two (2) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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Skills Required
- High School diploma
- Some college
- Two (2) or more years' mortgage servicing default experience or QA/QC experience in another line of business
- Moderate knowledge of default claims processes for insurers and investors
- Understanding of default servicing processes (Foreclosure, Bankruptcy, Loss Mitigation, Claims)
- Moderate understanding of Agency and investor guidelines (FHA)
- Strong interpersonal skills with a focus on teamwork and quality
- Excellent written and oral communication, organizational and time management skills
- Ability to manage work to meet strict deadlines
- Ability to handle multiple tasks under pressure and changing priorities
What We Do
Carrington Holding Company, LLC owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions – investments in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington was initially founded in 2003. Since that time, Carrington Holding Company and the Carrington Family of Companies have evolved into a group of vertically integrated operating businesses that direct every aspect of the life cycle of single family assets. Its core capabilities include investment and fund management, residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services. Guided by a leadership team with an average of three decades of industry experience and adhering to a consistent philosophy, Carrington has built the infrastructure necessary to maximize value during any market cycle. Build your career with Carrington Holding Company. We offer: • An innovative environment • Management growth potential • Regular communication and training • Superior benefits package • An environment that encourages growth and development of its employees • Philanthropic opportunities to help the community through Carrington Charitable Foundation Learn more about the opportunities at Carrington Holding Company: • Email: [email protected] • Website: Carringtonhc.com • Main: 949.517.7100 • Media: 866.289.4147
