Come join our amazing team and work remote from home!
The Default Fees & Costs Coordinator, I is responsible for requesting, compiling and summarizing fees and costs per specific CIT request using various software; preparing and sending Reinstatement letters/quotes. Handling Rush requests via email. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $18.50-$21.50/hr.
What you’ll do:
- Prioritize workflow and processing of CIT requests.
- Request and compile fees and costs via Tempo comtag or email and summarize in Fiserv.
- May help send reinstatement letters via the correct predetermined avenue once letter is verified for accuracy
- Ensure compliance deadlines are met.
- Ensure Investor/Insurer/state guidelines are followed
- Communicate with various law firms to gather required information needed for the outstanding fees/costs.
- Adhere to company and department policies and procedures.
- Follow established company guidelines to increase revenue and reduce losses.
- Understanding of the loan servicing default related documents preferred
- Working knowledge of Microsoft Suite of Applications (i.e. Word, Excel, Outlook, etc.)
- Strong verbal and written communication skills
- Attention to detail and strong organizational skills
- Ability to complete research within applicable systems to identify appropriate documentation to support invoicing.
- Ability to work in a fast paced/high production environment.
- Ability to work independently and organize workflow
What you’ll need:
- High school diploma or equivalent required; some college preferred.
- One (1) plus years’ general office/accounting experience preferred.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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Skills Required
- High school diploma or equivalent
- Some college
- One (1) plus years general office/accounting experience
- Experience requesting and compiling fees and costs using Tempo comtag and summarizing in Fiserv
- Working knowledge of Microsoft Word, Excel, Outlook
- Understanding of loan servicing default related documents
- Strong verbal and written communication skills
- Attention to detail and strong organizational skills
- Ability to complete research within applicable systems to support invoicing
- Ability to work in a fast paced/high production environment and work independently
What We Do
Carrington Mortgage Services, LLC ( “Carrington”) (NMLS ID #2600) is a national direct to consumer and wholesale lender. Our retail home lending division has community-based branches assisting borrowers with home financing opportunities and local real estate agents with their buyer clients. Our wholesale lending team assists mortgage brokers nationally providing fast, reliable service. We work as a team to make the mortgage process easier on you, the borrower, the agent or the broker.
