Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.
We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.
Purpose
Process relinquishment documents for owners participating in resort unwinds, DIL campaigns, and foreclosures while also maintaining integrity of owner database as it changes.
Principal Duties and Responsibilities
• Engage in all efforts to contact delinquent owners via email, phone, or other means necessary to explain the Deed in lieu process and its benefit to the owner
• Monitor and assist with resort foreclosure process
• Communicate with Title Agencies via email to review and confirm updates regarding pending foreclosures.
• Report status of inventory
• Special one-off relinquishment projects for delinquent Capital owners or HOA Board assignments.
• Draft and mail Deed in lieu paperwork to owners for signature; follow-up to ensure documents are properly executed
• Properly record deeds and update database/spreadsheets as necessary.
• Execute, monitor and track Deed-in-lieu Campaigns
• Set up and maintain account files in an organized manner
• Communicate with owners via email, phone, and mail
• Release Inventory from contracts
• Internal and external title searches
• Scanning/filing
General Statement
- Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements Education, Essential Training / Certifications and Experience:
• High School Diploma/GED
* Previous loan processing/mortgage/real estate industry experience is preferred
• Timeshare experience preferred but not required
• Deed/Title/Foreclosure experience preferred but not required
Skills, Knowledge and Abilities:
• Excellent communication skills verbal and written
• Advanced proficiency in Microsoft Office; Word, Excel, etc.
• Time management skills
• Project planning, implementation and completion
Skills Required
- High School Diploma or GED
- Previous loan processing, mortgage, or real estate industry experience
- Timeshare experience
- Deed, title, or foreclosure experience
- Excellent verbal and written communication skills
- Advanced proficiency with Microsoft Office (Word, Excel)
- Time management skills
- Project planning, implementation, and completion skills
What We Do
Capital Vacations is one of the largest and fastest-growing independent timeshare resort management and vacation club companies in North America. They manage more than 200 resorts and serve hundreds of thousands of members and travelers across the United States, Mexico, and the Caribbean, specializing in resort management, development, and the vacation ownership industry.
