Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description• Manage all aspects of new owner accounts until deals are finalized and paid in full.
• Perform daily closing and deeding responsibilities with accuracy and compliance.
• Liaise with internal teams during rescission and pending payment periods.
• Review and modify contract terms with new owners as needed to secure the sale.
• Contact new owners during rescission to provide assistance and answer questions.
• Maintain detailed statistical records of closings, including rescission rates, rewritten deals, and
delinquency metrics.
• Exercise authority to adjust payment arrangements within Sales guidelines.
• Apply discretion to deviate from standard procedures when necessary to save the sale.
• Collaborate with Sales and Deeding Directors to revise agreements and implement strategies to
optimize closing percentages.
• Communicate effectively with owners and internal departments throughout the closing process.
• Attend training sessions and departmental meetings as required.
• Other duties as assigned.
• Minimum 2 years of experience in closing, account management, or related sales support roles.
• Prior experience in real estate, timeshare, or property transactions is highly preferred.
• Proven ability to manage multiple accounts, meet deadlines, and maintain accuracy under
pressure.
• Strong background in problem-solving and negotiation to resolve contract and payment issues
effectively.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
- Minimum 2 years of experience in closing, account management, or related sales support roles
- Prior experience in real estate, timeshare, or property transactions
- Proven ability to manage multiple accounts, meet deadlines, and maintain accuracy under pressure
- Strong background in problem-solving and negotiation to resolve contract and payment issues effectively
What We Do
Westgate Resorts is a diversified American hospitality and timeshare company headquartered in Orlando, Florida. As the largest privately held timeshare company in the world, it operates a portfolio of more than 60 properties, offering a collection of world-class, family-oriented luxury resorts. The company focuses on delivering high-quality vacation ownership experiences and hospitality services for families across various destinations.
