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A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Apply Now!
THE VALUE YOU’LL BRING:
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
The Supply Chain organization is seeking a detail-oriented and proactive Deductions Coordinator to support the company’s financial accuracy and recovery efforts. This role plays an important part in reviewing, validating, and processing customer deductions related to pricing, shortages, promotional activity, freight discrepancies, and other invoice-related variances.
The Deductions Coordinator works closely with cross-functional teams—including Accounts Receivable, Sales, Customer Service, Logistics, and internal Supply Chain partners—to investigate claims, ensure proper documentation, and resolve issues efficiently. This is a fast-paced role requiring strong analytical skills, excellent communication, and a commitment to reducing financial leakage.
WHAT YOU’LL DO:
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
- Review, investigate, and validate customer deductions, including pricing disputes, shortages, damaged goods, freight discrepancies, and promotional claims.
- Research root causes and collaborate with internal partners to determine appropriate resolution, repayment, or recovery actions.
- Provide timely, cost-effective solutions that support company policies and financial accuracy.
- Work cross-functionally with AR, Sales, Customer Service, Logistics, and Supply Chain teams to reduce invalid deductions and improve processes.
- Compile and update deduction reports, summaries, and dashboards as requested.
- Adhere to departmental policies and ensure consistent communication with internal and external contacts.
- Support accurate and timely processing of credit/debit adjustments in alignment with established procedures.
- Perform other administrative duties as assigned
WHAT WE’RE SEEKING:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- High School Diploma or GED and 2 years of relevant experience.
- Bachelor's Degree preferred.
- Experience in deductions management, Accounts Receivable, customer claims, transportation, manufacturing, or warehousing preferred.
- Strong proficiency in Microsoft Office—especially Excel.
- SAP or other ERP experience is a plus.
- Strong written and verbal communication skills.
- Excellent analytical, critical-thinking, and problem-solving abilities.
- Ability to manage multiple tasks, plan effectively, and prioritize workload.
- Ability to work both independently and collaboratively in a fast-paced, dynamic environment.
- Demonstrated ability to build strong working relationships and maintain a positive, team-oriented attitude.
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.
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What We Do
Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. With more than 60,000 jobs globally, we are dedicated to producing "Good food. Responsibly®" and serve as one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others.
