Deduction and Cash Application Analyst

The Deductions and Cash Application Analyst is responsible for applying cash and researching and resolving customer short payments. This position is a dual role that helps to ensure the timely and accurate processing of transactions to drive reconciled customer accounts. This position works directly with our customers, and cross functionally with Sales, Brokers, and Trade Management to resolve open disputes timely and accurately while striving to exceed department benchmarks. The position reports to the Sr Manager, Order to Cash.

Employee Type:

Full time

Location:

WI Green Bay

Job Type:

Finance Credit & Collection

Job Posting Title:

Deduction and Cash Application Analyst

Job Description:

Roles & Responsibilities:

• Prepare, apply, and process all US and CN exception (non-auto posted) lockbox transactions, EDI, miscellaneous cash, manual and bank adjustments including scanning and attaching back up.

• Collaborates with Sr. Deductions and Cash Application Analyst for data analysis, reporting and KPI related tasks.

• Supports Sr. Deductions and Cash Application Analyst with all month-end close tasks and responsibilities.

• Identifies and escalates process improvement opportunities.

• Keeps a reconciliation mindset for balance resolution and drives for completeness.

• Escalates issues and errors timely. Acts in the best interest of Winland Foods in all matters.

• Cross-train to support OTC in all areas as volumes require.

• Acts as a backup for Sr. Analyst Deductions and Cash Application.

• Secures and organizes deduction backup from customers via website, email or by phone.

• Accurately matches authorized deductions to planned promotions, issues customer credit for valid claims and submit repayment for unauthorized claims.

• Responsible for researching and resolving all type of deductions in accordance with established policy and authorization limits.

• Reviews and validates payment requests related to Accounts Receivable activity which affect customer P&L.

• Develops relationships to maintain and improve our internal business partnerships with Sales, Trade Management, Finance and Customer Service. Actively participate in identifying ways to work more collaboratively.

• Keeps manager informed of activities that may require attention.

• Maintains electronic storage files which contain various support documents or templates needed to process deductions.

• Responsible for ad hoc internal and external reporting as requested.

• Supports projects as assigned.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

• Associates degree or higher in Accounting, Business, or related field preferred

• SAP and Vistex experience preferred

• Minimum of 3-year experience working in accounts receivable with a high volume of activity required

• Basic accounting skills and experience using accounting software required

• Ability to work independently and as part of a team, prioritize work, drive for results, multi-task, and effectively manage change required

• Proficient in Microsoft Office products (Word, Excel, PowerPoint, Access, Teams)

• Exceptional organizational skills with the ability to multi-task in fast-paced environment meeting deadlines

• Excellent customer service and communication skills, including the ability to summarize and present facts in writing and verbally to customers and internal partners

• Strong analytical and problem-solving skills required

• Demonstrated business acumen and ability to work as a team player focused on achieving OTC group results

• Strong attention to detail with a high degree of accuracy

EEO Statement:

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.