SCOPE:
Perform timely review, validation, and resolution of accounts receivable transactions (deductions) while operating as an embedded member of the Accounts Receivable team. This position also requires cross-training in roles beyond core responsibilities.
KEY RESPONSIBILITIES:
- Review and process incoming customer Account Receivable transactions (deductions) in a timely manner
- Prioritize quick resolution of high-volume, lower-value deductions
- Identify and escalate high-risk or high-value deductions as needed
- Maintain accurate records and documentation of deduction activity
- Monitor deduction trends and flag recurring issues to leadership
- Collaborate with Finance and internal teams as needed, while limiting reliance on Sales
- Support continuous improvement of deduction processes and workflows
- Other duties as assigned.
PHYSICAL DEMANDS
- Must be able to sit for extended periods of time and interact with computers, telephone and other electronic media.
- Must possess visual acuity to document company records.
- Must be able to work extended hours, such as daily overtime and an occasional weekend.
QUALIFICATIONS:
- Strong computer skills including experience in ERP platforms, Excel, and other Microsoft products.
- AR experience preferred.
- Thoughtful and analytical approach to planning, problem solving, and decision making.
- Detail oriented, with a “big picture” understanding.
- High level of initiative and ability to work independently with limited supervision.
- Good oral and written communication skills required
Skills Required
- Strong computer skills including experience in ERP platforms, Excel, and other Microsoft products
- AR experience preferred
- Thoughtful and analytical approach to planning, problem solving, and decision making
- Detail oriented, with a 'big picture' understanding
- High level of initiative and ability to work independently with limited supervision
- Good oral and written communication skills required
What We Do
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. Simply put, we make coffee, tea and water taste better. Our portfolio includes a variety of branded, licensed and private label products within multiple categories. We also provide strategic co-manufactured partnerships with many category leaders. On the branded side of the business, we manufacture and market SPLENDA®, the #1 brand in the low-calorie sweetener (LCS) category and the most recognizable in the world. And we’re leading the charge in the quickly emerging cold brew coffee category with JAVA HOUSE® Authentic Cold Brew Coffee, our 100% authentic cold brew handcrafted in small batches. In addition, we are the leading provider of private label sweeteners and liquid water enhancers in the U.S. Our products are distributed throughout North America, Europe, the Middle East, Africa, Latin America and Asia-Pacific. We employ over 1,200 people worldwide.
