Deduction Analyst

Pacific Coast Producers | Full-Time | On-Site | Non-Exempt
Pay Range: $25 to $29.80/per hour (based on experience)

Pacific Coast Producers (PCP), a growing agricultural cooperative with food production facilities across the West Coast, is seeking an innovative and talented Deduction Analyst to join its team at its corporate office in Lodi, CA. PCP is dedicated to investing in its people and fostering a culture of service, where each employee can do their best to make affordable, high-quality food for customers across North America.

Join our legacy of talented people working together to innovate and lead our industry. As a member of PCP, you will have access to a comprehensive benefits package that includes top-quality, medical, dental, and vision insurance, generous paid time off, and a retirement savings plan to help secure your future.
  

The Deductions Analyst is responsible for investigating, validating, and resolving customer deductions to ensure accurate financial reporting and timely recovery of invalid claims. This role works cross‑functionally with Sales, Customer Service, Billing, and Finance to identify root causes, reduce recurring deductions, and support continuous improvement in the order‑to‑cash process.

Primary Responsibilities

•  Investigate customer deductions by reviewing relevant documents including invoices, proof of delivery (POD), purchase orders, and customer portals to determine validity.
• Analyze deduction trends to identify patterns, root causes, and process gaps.
• Classify deductions accurately (e.g., pricing, shortages, returns, freight, promotional).
• Resolve valid deductions according to established guidelines.
• Dispute and recover invalid deductions with supporting documentation.
• Partner with Sales, Logistics, and Customer Service teams to verify claims, resolve shipment discrepancies, and recover invalid deductions.
• Communicate status updates and resolution timelines to internal stakeholders.
• Maintain accurate, up‑to‑date records of deduction activity within ERP or deduction management systems.
• Assist with audits by providing deduction backup and historical documentation.

Required Skills & Qualifications

• 2–4 years of experience in accounts receivable, collections, or deduction management
• Strong analytical mindset, attention to detail, and the ability to communicate and negotiate effectively with both internal stakeholders and external customers.
• Proficiency with ERP or deduction resolutions systems (e.g., Oracle, JD Edwards, High Radius, Eskar) and Excel.
• Strong communication skills to manage disputes with customers and collaborate internally.
• Ability to manage multiple tasks in a fast‑paced environment.

Why Join PCP?

At PCP, we take care of our people. Here are just a few of the benefits full-time employees enjoy:

• Competitive pay with opportunities for advancement.
• This position is eligible for our annual profit-sharing bonus program.
• Medical, dental, and vision coverage for you and your family, starting the first of the month after you join us.
• Retirement plans to support your long-term security.
• Paid time off including vacation, holidays, parental leave, sick leave, and bereavement.
• Life and disability insurance plus an Employee Assistance Program.
• Development opportunities through online courses, classroom training, and on-the-job growth.
• The stability of a farmer-owned cooperative with more than 50 years of success.
• A mission-driven culture focused on feeding families across North America.

Pay Range: $25 to $29.80/hourly (based on experience). This is a full-time, on-site role based out of our corporate office in Lodi, CA. This position is eligible for the annual profit-sharing bonus program.

The pay range reflects the reasonable expectation for what the company anticipates paying for this role at the time of posting. The actual salary offered will depend on factors including, but not limited to:

• Relevant skills, education, and experience
• Job-related qualifications and certifications
• Internal pay equity
• Market conditions and business needs

Sponsorship: This role is not eligible for current or future visa sponsorship.

About PCP Summary

Established in 1971, Pacific Coast Producers is a cooperative owned by over 165 family farmers that grow and deliver various produce, including tomatoes, peaches, pears, grapes, cherries, and more, to production facilities in California and Oregon for processing and packaging. With over 3,000 dedicated employees, PCP strives to produce the finest quality products for customers across all channels of trade, including grocery retailers and foodservice distributors throughout the United States and Canada.

Nestled in the heart of San Joaquin County and just a short 45-minute drive from Sacramento, our corporate office is located in the charming city of Lodi, CA. Lodi is renowned for its rich history in winemaking and agriculture, as well as its vibrant downtown area and close-knit community. With a great quality of life, Lodi offers a welcoming environment to those seeking a relaxed and enjoyable lifestyle.

AA/EEO Policy Statement

Pacific Coast Producers is an affirmative action and equal opportunity employer. No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status, or any other status protected by law.