Dedicated Engineer

Posted 8 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
100K-137K Annually
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Role
Serve as a dedicated technical partner for one to two clients: troubleshoot complex support cases, implement software enhancements and data conversions, design reports and data extractions, use source control and reporting tools, collaborate with product and engineering, and ensure SLA-driven client satisfaction.
Summary Generated by Built In

Drive Innovation and Client Success as our Dedicated Engineer!

Ready to make a tangible impact on global infrastructure while working directly with premier clients? Trimble is looking for a passionate problem-solver to deliver specialized technical solutions, resolve complex software challenges, and optimize our advanced asset lifecycle management platform for dedicated accounts.

What Makes This Role Great:

In this role, you will be uniquely positioned as a dedicated technical partner for one to two key clients, gaining a comprehensive, 360-degree view of their implementation. You will have the autonomy to drive custom product enhancements and solve critical IT issues, directly influencing the efficiency of solutions that keep global infrastructure safe.

Key Exciting Responsibilities

• Partner closely with customer success managers to analyze, prioritize, and resolve complex technical support cases, ensuring long-term client satisfaction and strict adherence to SLAs.

• Architect and implement software enhancements, configurations, and data conversions, utilizing modern source control tools like Bitbucket and Git.

• Leverage cutting-edge AI utilities such as Cursor and Copilot to accelerate product enhancements, design modifications, and modern software workflows.

• Design custom technical reports and provide targeted data extractions using specialized tools such as SQL and Jasper Reports.

• Collaborate cross-departmentally with product management and software engineering to advocate for customer needs and translate feedback into software defects or enhancements.

Essential Skills & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.

• 3+ years of experience as a technical support analyst or consultant, including strong proficiency with Oracle SQL for data extraction and scripting.

• 2+ years of hands-on experience generating business intelligence insights through tools like Jasper Reports or Crystal Reports.

• Proven expertise using help desk ticketing systems such as Jira Service Desk or Freshdesk alongside standard source control workflows.

• Exceptional interpersonal communication skills with a demonstrated ability to collaborate effectively across all levels of an organization.

Bonus Points For:

• Familiarity with broader enterprise systems, CRM platform workflows, or ERP environments.

• Experience developing or troubleshooting modern web services and APIs.

Logistics:

Location: Westminster, CO or Remote

Travel Requirement: Up to 15% (willingness to travel to client sites as needed)

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Compensation:  Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range

$99,600.00–$137,000.00

Pay Rate Type

Salary

Bonus Eligible?

No

Commission Eligible?

No


Benefits:  Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.


How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.


Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].

Skills Required

  • Bachelor's degree in Computer Science, Information Technology, or related technical discipline.
  • 3+ years experience as a technical support analyst or consultant, with strong proficiency in Oracle SQL for data extraction and scripting.
  • 2+ years hands-on experience generating business intelligence insights using Jasper Reports or Crystal Reports.
  • Proven expertise using help desk ticketing systems such as Jira Service Desk or Freshdesk alongside standard source control workflows.
  • Experience with source control tools (Bitbucket, Git).
  • Exceptional interpersonal and communication skills with ability to collaborate across organizational levels.
  • Familiarity with broader enterprise systems, CRM platform workflows, or ERP environments.
  • Experience developing or troubleshooting modern web services and APIs.
  • Familiarity with AI utilities (e.g., Cursor, Copilot) to accelerate development workflows.

Trimble Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trimble and has not been reviewed or approved by Trimble.

  • Equity Value & Accessibility An employee stock purchase plan with a discount and lookback, plus RSUs in some roles, makes equity participation accessible. The ESPP is often highlighted as a standout part of the package.
  • Parental & Family Support Paid parental leave in the U.S. is characterized as solid and well-regarded. This support is repeatedly positioned as a strength within the broader benefits offering.
  • Leave & Time Off Breadth PTO is described as generous, with some groups using flexible or unlimited models. Paid holidays and flexible time-off approaches contribute meaningfully to work-life support.

Trimble Insights

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The Company
HQ: Sunnyvale, CA
10,001 Employees

What We Do

Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation. For more information about Trimble (NASDAQ:TRMB), visit: www.trimble.com. Trimble products are used in over 141 countries around the world. Employees in more than 30 countries, coupled with a highly capable network of dealers and distribution partners serve and support customers worldwide. As the market leader in most of our businesses, we offer a compelling value proposition to our customers based on productivity, return on investment and environmental stewardship. Come position yourself with an innovative industry leader and position yourself for success.

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