We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The Communications Account Manager role will be dedicated to a national plan sponsor supporting the promotion of the Employee Assistance Program and related well-being initiatives. This dedicated role shall serve as a consistent point of contact responsible for communications planning, training coordination, program promotion, and engagement activities supporting Customer's workforce around the Employee Assistance Program.
Responsibilities:
- Coordinating communication and engagement initiatives related to the Employee Assistance Program
- Supporting development and customization of program communications, promotional materials, awareness campaigns, and engagement resources tailored to Customer's branding, style, and communication preferences
- Assisting with training consultation and coordinating scheduling, registration management, webinar support, and training-related communications
- Coordinating development and revision of training materials and communication content
- Providing consultation regarding program awareness, utilization, and engagement strategies
- Collaborating with Customer's benefits, communications, and other designated teams to support communication planning and outreach initiatives
- Serving as a centralized point of contact for training and communication-related requests and project coordination
The dedicated representative shall provide support on a flexible basis, with services prioritized based on Customer's business needs and mutually agreed initiatives. The purpose of this role is to enhance program awareness, engagement, training support, and communication effectiveness for Customer's eligible participants.
Requirements:
- Clinical license current and maintained (LPC, LCSW, CMHC, LMFT, etc.)
- 5+ years clinical experience
- 3+ years presentation experience (virtual)
- 3-5 years writing and clinical content development
- WebEx Training and/or Events administration skills
- Excellent Word and PowerPoint skills
Preferred:
- Highly organized and detail-oriented
- Collaborative Communicator
Education: Master’s degree in a clinical field or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Current and maintained clinical license, such as LPC, LCSW, CMHC, or LMFT
- At least 5 years of clinical experience
- At least 3 years of virtual presentation experience
- 3 to 5 years of writing and clinical content development experience
- WebEx Training and/or Events administration skills
- Excellent Microsoft Word and PowerPoint skills
- Master's degree in a clinical field or equivalent work experience
- Highly organized and detail-oriented
- Collaborative communication skills
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
