The Field Specialist is responsible for developing and maintaining customer contacts within an assigned territory or area of responsibility.
Works under general direction; exercises discretion and judgment on work priority on a regular basis; and certain degree of creativity is expected.
Runs Product Knowledge (PK) events with Stores and Contractors at retail locations and in the field.
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Works with stores and Contractors to generate needed project material lists.
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Fields product technical calls from stores and contractors.
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Passes leads to Account Managers and assists in the sales process when needed.
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Generates new leads by introducing and promoting new products and services.
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Generates new leads through the store Special Orders program.
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Visits Contractors and Stores in accordance with proposal schedule.
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Prepares various reports and correspondence as required
Skills and abilities:
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Proficiency in the use of the English language in reading, writing and speaking.
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Ability to successfully interact with all organizational levels and the public.
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Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.
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Demonstrate proficiency in general telephone and office etiquette
Compensation & Benefit Information:
$65,000 - 75,000 annually dependent on experience*
*pay range may be adjusted depending on cost of living
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Medical insurance
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Health savings account with company contribution
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Dental insurance
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Vision insurance
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Basic and voluntary life insurance
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Disability insurance
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401(k) plan with company match
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Paid vacation and holidays
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Stock purchase program with employee discount
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Educational reimbursement
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Wellness programs and challenges
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Other supplemental benefits
Qualifications:
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Preferred bachelor's degree or equivalent work experience in a related area
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Minimum of one year of customer services experience
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Minimum of one year of working in a team setting
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Minimum of one year of sales experience (outside sales preferred)
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Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
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Preferred manufacturing background, but not required
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Preferred knowledge or experience of working with a distribution partner, but not required
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Preferred experience and knowledge on UFP’s organization, culture, and product lines
The Company is an Equal Opportunity Employer.
What We Do
UFP Industries is a holding company whose operating subsidiaries – UFP Packaging, UFP Construction and UFP Retail Solutions – manufacture, distribute and sell a wide variety of products used in residential and commercial construction, packaging and industrial applications. Founded in 1955, the company has operations in North America, Europe, Asia and Australia.