About Gallagher?
At Gallagher, we protect what matters most. From securing some of the world’s highest-security environments to helping farmers manage their operations more efficiently, our technology solutions are trusted globally.
Our global headquarters and manufacturing site are based in Hamilton, New Zealand, with a people-first culture that extends across our global operations, reaching over 160 countries, and offering exciting world-class career pathways. Our Operations team are central to driving performance and continuous improvement across the business, and this is your opportunity to play a key part in that success.
About the Role
We're looking for a Decision Analyst to join our Operations Reporting & Insights team and help transform data into meaningful business decisions.
This is more than a reporting role. You'll work closely with leaders across manufacturing, supply chain, procurement, planning, inventory, logistics, and commercial teams to understand business challenges, uncover insights, and provide evidence-based recommendations that drive action and measurable outcomes.
You'll play a key role in helping the business move from reporting on performance to understanding what the data is telling us, why it's happening, and what actions should be taken next.
A key focus of this role will be improving the pace at which high-quality insights are delivered, helping stakeholders move from question to decision faster while maintaining accuracy, context, and trust in the analysis.
Key responsibilities include:
Partnering with stakeholders to define business problems and decision requirements.
Conducting data analysis to identify trends, risks, opportunities, and performance drivers.
Delivering actionable insights and recommendations that support business objectives.
Prioritising and delivering timely, decision-ready insights that enable stakeholders to respond quickly to operational risks, opportunities, and performance issues.
Supporting KPI development, performance measurement, and reporting governance.
Using tools such as Power BI, SQL, Databricks, Excel, and AI-enabled analytics to generate insights.
Collaborating with operational leaders and technical teams to improve business performance and decision-making.
Contributing to continuous improvement initiatives across Operations.
About You
You're naturally curious, analytical, and enjoy solving problems. You can confidently work with data but also understand the importance of building relationships and communicating insights in a way that drives action.
Ideally, you'll bring:
Experience in business analysis, operations analysis, reporting, analytics, or a related field.
Strong stakeholder engagement and communication skills.
Experience interpreting data and translating findings into practical recommendations.
Knowledge of tools such as Power BI, SQL, Excel, Databricks, or similar analytics platforms.
A relevant qualification in analytics, business, supply chain, operations, finance, information systems, or equivalent experience.
A proactive mindset and passion for continuous improvement.
Comfort working at pace, managing competing priorities, and delivering practical insights within business timeframes without compromising quality or credibility.
Experience within manufacturing, supply chain, procurement, planning, inventory, or other operational environments would be highly advantageous.
Working at Gallagher
At Gallagher, we're passionate about creating an environment where our people can thrive and offer a range of benefits to support wellbeing, development, and work-life balance, including:
Competitive salary and incentive programme
Hybrid working flexibility
Life & Disability Insurance
Gallagher staff discounts and wellbeing benefits
Ongoing learning and development opportunities
Global career pathways
A collaborative and supportive team culture
If you're excited by the opportunity to influence business decisions, improve operational performance, and help drive meaningful outcomes through data and insights, we'd love to hear from you.
Applications will be reviewed as they are received, and the role may be filled before the closing date.
Skills Required
- Experience in business analysis, operations analysis, reporting, analytics, or a related field
- Strong stakeholder engagement and communication skills
- Experience interpreting data and translating findings into practical recommendations
- Knowledge of Power BI, SQL, Excel, Databricks, or similar analytics platforms
- Relevant qualification in analytics, business, supply chain, operations, finance, information systems, or equivalent experience
- Proactive mindset and passion for continuous improvement
- Ability to work at pace, manage competing priorities, and deliver practical insights within business timeframes
- Experience in manufacturing, supply chain, procurement, planning, inventory, or other operational environments
