Are you a master negotiator with a knack for building strong relationships? We’re on the hunt for a detail-oriented team player who thrives on turning challenges into victories. If you’re someone who can work magic with creditors, securing top-notch settlements for our clients' unsecured debt, and you’re ready to go the extra mile to boost company revenue, we want to meet you!
At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is dedicated to helping individuals and families regain control of their financial future. We are seeking caring & empathetic individuals to join our dynamic team and make a real difference in people's lives.
ABOUT THE COMPANY: Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 400 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth. We are currently investing heavily in marketing and technology to actualize our vision of becoming the next-generation financial services Company, taking people from debt to WEALTH.
OUR HOME: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County’s booming business and finance district. Our state-of-the-art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped workstations, and a free fitness center. We offer catered lunches, in-office games, teambuilding activities, paid parking, quarterly parties & events, volunteer events, and much more!
HIRE DATE: October 2024
JOB TITLE: Negotiator
COMPENSATION: $20 per hour + commissions
OUR CULTURE: WHY DO OUR EMPLOYEES LOVE WORKING HERE?
- Opportunities for internal growth and career advancement
- Work alongside a passionate group of people who are committed to improving the lives of others
- Company swag - who doesn't love it?
- An incredible location to call your "second home". Our headquarters has multiple restaurants, free fitness center, wellness rooms, and in-office amenities to support you throughout your workday
- Consistent employee recognition and appreciation
- Company-sponsored events and volunteer opportunities
WHAT MAKES US THE BEST?
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Energetic, supportive, and collaborative working environment
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Continuous employee development, coaching, and training
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Work-life balance
WHAT YOU'LL DO:
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Work independently and effectively with internal and external legal support staff to resolve lawsuits filed against our clients
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Unrelenting ability to follow up on escalated matters seeking resolution every step of the way
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Handle escalated calls regarding the legal process, provide outstanding customer service and guidance without giving legal advice
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Review client banking accounts to determine funds necessary to complete settlement and payment of company fees
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Contact attorney offices in order to negotiate on clients' behalf for a reduced settlement to avoid the account from entering judgment, garnishment or liens being placed on our client's home
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Team cooperation with peers in the attorney liaisons dept
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Confirm important file dates and/or due dates and hearing dates are not missed
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Update the CRM with notes and to inform attorney liaisons of settlement offers on assigned legal accounts
WHAT MAKES YOU A GOOD FIT:
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High School Diploma required
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Strong math skills preferred
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Previous Debt Settlement experience is a huge PLUS!
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GREAT problem-solving skills with the ability to think outside the box to get the job done
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Electronic phone system and CRM Experience preferred
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Self-motivated desire to succeed with a proven track record of meeting and exceeding goals
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Strong attention to detail
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Ability to multi-task in a fast-paced environment is a must
We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply; as we consider all qualified candidates, and any person who is driven to help others.
ADDITIONAL PERKS & BENEFITS:
- Health, dental, and vision benefits available after 30 days of employment
- Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!
- 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
- Paid holidays
- 401(k) that can be elected from day 1 of employment!
- The opportunity to work alongside an incredible group of people who are all driven to help others
Job Type: Full-time
Schedule: 8-hour shift, Monday - Friday
Location: Irvine, CA - 5 days per week in-office
Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This position must pass a post-offer pre-employment criminal background check.
What We Do
ALLEVIATE FINANCIAL SOLUTIONS is a premier provider of best-in-class performance based consumer debt relief services. We are committed to providing the highest level of customer care across our organization. From our performance-based fee structure and account management systems to our industry-leading service area, all aspects of our program are designed with our consumers in mind. Our programs are custom tailored to the financial situation of each client and are continuously evaluated for quality and performance improvement. We hold ourselves, and our level of service, to a high standard of excellence and will not rest until our clients are debt free. OUR MISSION is to help individuals facing true financial hardships get back on their feet and regain control of their fiscal freedom, one debt at a time.
