DPDgroup UK Ltd

Debrief Operative

Posted 4 Hours Ago

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Guildford, Surrey, England, GBR

In-Office

13-13 Hourly

Entry level

Logistics • Transportation • 3PL: Third Party Logistics

The Role

Support depot operations by assisting drivers with addresses and instructions, maintaining Saturn handhelds, handling customer enquiries, running driver debriefs, managing paperwork, and maintaining a safe workspace.

Summary Generated by Built In

Company Description

Location: DPD Guildford - Prime 24, Lyon Way, GU16 7EX

Contract Type: Permanent / 40 Hours per week.
Shift Pattern: Sunday - Thursday
Hours of Work: 12:00 - 20:30

Why DPD? (The Good Stuff)

We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:

Pay Rate: £12.71 per hour + enhanced overtime rates.
Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
Financial Peace of Mind: Free Life Assurance (4x salary).

Job Description

DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

What You’ll Be Doing

Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
Process Pro: Running the driver debriefs and keeping the paperwork tight.
Safety First: Keeping the workspace safe and secure for everyone.

Kit: Full training, uniform, and PPE provided.

Qualifications

Are You The One?

We’re looking for someone who care. You don’t need a decade of experience, but you do need:

Energy: Passion, self-determination, and a "can-do" attitude.
Focus: A keen eye for detail and the ability to multitask under pressure.
Tech Savvy: Comfortable with computer systems and handheld devices.
Team Spirit: A reliable, punctual team player who’s down to help out where needed.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD

Additional Information

Skills Required

Passion, self-determination, and a can-do attitude
Keen eye for detail and ability to multitask under pressure
Comfortable with computer systems and handheld devices (Saturn handhelds)
Reliable, punctual team player willing to help where needed
Available to work the posted shift pattern (Sunday-Thursday, 12:00-20:30)

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The Company

0 Employees

Year Founded: 1962

What We Do

DPDgroup UK Ltd is a leading express parcel delivery service provider in the United Kingdom and a subsidiary of DPDgroup, which is wholly owned by La Poste, the French postal service. The company operates the DPD and Interlink Express brands, delivering approximately 1.6 million parcels weekly for a diverse customer base, including major retailers like Superdry and John Lewis.