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Atlassian provides tools to help every team unleash their full potential.
The Role
Leads a global pre-sales execution team and oversees high-volume quote execution across direct, partner, and sales-led motions. Manages queue health, SLAs, prioritization, escalations, and cross-functional handoffs with Sales, Finance, Legal, Deal Desk, and Systems. Drives process improvements, governance, documentation, tooling enhancements, and operational scalability across Quote-to-Order workflows.
Summary Generated by Built In
Sales | London, United Kingdom | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
We can hire from anywhere in The United Kingdom for this role.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Background
Requirements
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
We can hire from anywhere in The United Kingdom for this role.
- Lead and develop the team: Build, manage, and coach a global 24x5 pre-sales execution team (including team leads and specialists), establishing clear performance and quality standards while supporting career growth.
- Own operational delivery: Ensure fast, accurate, and consistent quote execution across direct, partner, and sales-led motions, managing queue health, SLAs, prioritisation, handoffs, and escalations.
- Cross-functional partnership: Partner closely with Deal Desk, Sales, Finance, Legal, and Systems to streamline Quote-to-Order workflows, clarify team scope boundaries, and ensure clean handoffs for complex or bespoke deals.
- Drive improvement and scale: Use operational data and frontline feedback to eliminate friction and manual effort, accelerate deals, operationalise new products and pricing policies, and strengthen governance, tooling, and documentation.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Background
- Domain experience: 5+ years of experience in B2B SaaS, Commercial Operations, Deal Operations, Deal Desk, Order Management, Sales Quoting/Contract Support, or Revenue Operations.
- People leadership: 2+ years of experience leading and managing people in an operations, customer support, sales support, or revenue-facing environment.
- Operational scope: Proven track record managing high-volume, time-sensitive, or globally distributed workflows and establishing operational governance, service standards, and escalation paths.
- Collaborative & distributed mindset: Strong cross-functional collaboration skills (Sales, Finance, Legal, Systems) and comfort thriving in a distributed-first workplace.
Requirements
- Education & foundations: BS/BA in Business, Economics, Finance, Operations, Accounting, or equivalent practical experience.
- Systems & tooling: Practical working knowledge of CPQ/Quote-to-Cash systems, Salesforce, Oracle Fusion, NetSuite, Jira, Confluence, DocuSign, and cloud marketplaces.
- Analytical skills: Strong proficiency in Excel (ad hoc formulas, workload/pricing analyses, and performance trend evaluation).
- Transactional & motion expertise: In-depth experience with quote creation, revision, order management, provisioning, signatures, and document control across direct, partner, and sales-led motions.
- Operational judgment & governance: Strong judgment balancing speed, quality, customer outcomes, and risk, with experience driving process improvements from stakeholder feedback.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Skills Required
- 5+ years of experience in B2B SaaS, Commercial Operations, Deal Operations, Deal Desk, Order Management, Sales Quoting or Contract Support, or Revenue Operations
- 2+ years of experience leading and managing people in an operations, customer support, sales support, or revenue-facing environment
- Experience managing high-volume, time-sensitive, or globally distributed workflows and establishing operational governance, service standards, and escalation paths
- Strong cross-functional collaboration skills with Sales, Finance, Legal, and Systems teams
- Bachelor's degree in Business, Economics, Finance, Operations, Accounting, or equivalent practical experience
- Practical working knowledge of CPQ and Quote-to-Cash systems, Salesforce, Oracle Fusion, NetSuite, Jira, Confluence, DocuSign, and cloud marketplaces
- Strong proficiency in Excel, including ad hoc formulas, workload and pricing analyses, and performance trend evaluation
- In-depth experience with quote creation, revision, order management, provisioning, signatures, and document control across direct, partner, and sales-led motions
- Experience driving process improvements based on stakeholder feedback
What the Team is Saying
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Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
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Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
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Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.
Atlassian Insights
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Atlassian Teams
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Remote Workspace
Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
Typical time on-site:
None
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