Deal Desk Specialist

Job Title

Deal Desk Specialist

Job Description Summary

The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure high-quality, efficient, and effective services are provided by executing processes according to prescribed procedures and collaborating effectively with internal business partners.

Job Description

Essential Duties

• Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquires
• Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs
• Review deals for accurate property, client, and commission terms to ensure the data included in contracts aligns to Cushman's internal systems
• Complete write-offs, master data management, and missing payment activities in a timely manner
• Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
• Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data
• Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
• Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements
• Performs other related duties as required or requested.
   

Other Requirements & Administrative Duties

• Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred
• 1 – 3 years of data management, project management, commercial real estate or related field of experience
• Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
• Demonstrated ability to independently execute tasks and resolve conflicts as they arise
• Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
• Strong communication (written, verbal) and customer service skills
• Team-player capable of building strong working relationships with peers and Global based team
• Strong analytical skills with high attention to detail and accuracy
• Highly proficient in Microsoft Office Suite
• Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
• Knowledge of Commercial Real Estate industry a plus

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $26.56 - $31.25

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”