Deal Desk Specialist

Posted 3 Days Ago
Hiring Remotely in Austin, TX
Remote or Hybrid
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Our mission is to simplify IT operations, making IT teams more efficient and users more productive.
The Role
The Deal Desk Specialist facilitates the Order to Cash process, ensuring compliance with internal policies and assists sales with complex deals.
Summary Generated by Built In
Description
About the Role
The Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals.
Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST
What You'll be Doing
  • Review/Approve non-standard deal requests in DealHub related to special terms, payment terms, discounts, etc.
  • Work closely with the Legal team to address EULA modifications to be included on deals
  • Cross-train with Billing team to assist with order processing wich consists of order form review, subscription set up and provisioning
  • Maintain EOM outstanding deal reports and follow up with AEs and their managers as needed
  • Work with Sales Operations to make changes in DealHub that may be related to new policies, product offerings, pricing strategies or increased efficiency
  • Performs other duties and responsibilities as assigned

About You
  • 1-2 years Deal Desk experience, supporting a sales org
  • Experience with a CPQ tool (DealHub preferred) and Salesforce
  • Attention to detail
  • Excellent written and verbal communication skills
  • Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
  • Approachable
  • Solution oriented

About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Top Skills

Dealhub
Salesforce

What the Team is Saying

Marissa
Cameron
Michael
Dean
Lindsay
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The Company
HQ: Austin, TX
1,300 Employees
Year Founded: 2013

What We Do

NinjaOne automates the hardest parts of IT to deliver visibility, security and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training and support. NinjaOne is number one on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

Why Work With Us

NinjaOne is proud to be an independent, founder-led company. NinjaOne is filled with passionate, driven people of all backgrounds. We’re proud to celebrate our differences and build a company based on integrity, inclusion and acceptance. We invest in our staff and implement a policy of transparency with a flat organizational structure.

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NinjaOne Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Berlin, Germany
Sydney, Australia
Oldsmar, FL
Learn more

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