Deal Desk Specialist

Reposted 12 Days Ago
Be an Early Applicant
Hiring Remotely in Bracknell, Berkshire, England
In-Office or Remote
Entry level
Software
The Role
As a Deal Desk Specialist, you'll support the sales team by preparing quotes, assisting with customer inquiries, maintaining CRM accuracy, and ensuring compliance with company procedures.
Summary Generated by Built In
Position Summary:

Deal Desk, within Global Sales Operations at Perforce is searching for a Deal Desk Specialist to join the team.  We are looking for an individual who is a self-starter in a role where every day is a mix of problem-solving, teamwork, and making customers happy. We’re looking for an enthusiastic and detail-driven person to join our team as Deal Desk Specialist.  

In this role, you’ll be the go-to partner for our sales team—turning requests into accurate quotes, supporting enablement of the sales team for quote help and helping ensure that everything flows smoothly from start to finish. You’ll learn the ins and outs of sales operations, deal structure, customer service, and quote creation while being part of a friendly, supportive environment that wants to see you grow. 

Responsibilities:

  • Quote Preparation and Support:
  • Turn customer requests into accurate, polished quotes that make our sales team shine. 
  • Partner with sales reps to clarify details and meet deadlines with ease. 
  • Assist Sales Reps and Sales Team with quote creation.  
  • Assist with quote questions and best practices.  
  • Communicating and upholding company policies and procedures. 
  • Confirm order specifics with sales reps and RevOps teams to keep things on track. 

  • Customer & Internal Communication:
  • Be a helpful, responsive contact for the sales team asking about quoting, timelines, or pricing. 
  • Provide top-tier service and follow through to make sure everyone’s happy. 

  • Collaboration: 
  • Work side-by-side with sales, operations, finance, legal and fulfillment to keep things running smoothly. 
  • Flag and solve any issues—whether it’s a pricing discrepancy, a replacement product, or incomplete details to name a few. 

  • Data Accuracy & Compliance: 
  • Keep our CRM and order systems spotless with up-to-date records. 
  • Follow company guidelines so every quote and order meets company standards 

Requirements:

  • Bachelor’s degree or equivalent experience. 
  • Sharp attention to detail and strong organizational skills. 
  • Salesforce (SFDC) and CPQ knowledge and experience highly desired.  
  • Clear, friendly communication skills—written and verbal. 
  • Comfort with Microsoft Office (Excel, Word, Outlook). 
  • A quick learner who can pick up Salesforce or CPQ systems fast. 
  • A customer-first attitude with a can-do mindset. 
  • Ability to juggle multiple tasks without breaking a sweat. 

  • Nice to Have: 
  • Experience in customer service, sales support, or order entry. 
  • Familiarity with ERP, CRM, or quoting tools. 
  • A basic understanding of pricing, invoicing, or sales processes. 

Top Skills

Cpq
MS Office
Salesforce
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The Company
HQ: Minneapolis, MN
1,135 Employees
Year Founded: 1995

What We Do

The best run DevOps teams in the world choose Perforce to remove bottlenecks to speed up and deliver app experiences that move the needle. With Perforce’s suite of products built to develop and maintain high-stakes applications, companies can finally manage complexity with efficiency, achieve speed without compromise, and run their DevOps toolchains with full integrity. Perforce gives customers a DevOps Edge, from code to business-ready.

But at the heart of our success is the people. We are a global community of collaborative experts, problem solvers, and possibility seekers who believe in making work both challenging and fun. Join us and you’ll work alongside the brightest in the business, driving innovation and growing in a career that’s moving in one direction: upward!

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