Deal Desk Specialist

At the highest level, the Deal Desk operates as a critical ally to sales, legal, finance, and support, functioning as a core team within the company accountable for preparing, endorsing, or rejecting deals. The team contributes to enhancing deal framework and supports the sales and renewal processes by liaising with the pertinent departments to facilitate deal approval. Deal Desk Specialists focus on identifying automation and technological efficiencies and understand what triggers Deal Desk involvement and where key decision-makers exist within the sales process.

A Day in the Life

• Facilitates contracting process, ensuring contracts pass required check-points/gates through to signing

• Work with Legal through redline processes and discussions​

• Ensure accuracy of contract line data within CRM or other systems​

• Coordinating periodic audits to support Internal processes (e.g., license counts)​

• Ensure contracts follow delegation of authority — correct parties sign-off on contracts and legally enforceable​

• Gets the customer to Issue PO

About You

• High Process Orientation: An ability to move both self and others through a process to drive to the intended outcome​

• Able to process large amounts of information quickly and accurately​

• Demonstrated ability to understand & interpret business financials (revenue, billings, costs)​

• Collaborative and easily foster strong relationships to navigate cross-functional teams​

• Highly communicative: can clearly express needs and actions to a range of personalities, personas, teams ​

• Sales support, customer services, and/or contracts administration experience

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $25/hr to $35.67/hr. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).