Deal Desk Manager

Our Deal Desk Team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure our objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission enabling all teams to work together effortlessly.

We’re looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed. You will be part of our AMER Deal Desk team under the finance org. You’ll have the opportunity to help create the groundwork for the future success of the team.  The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal, and Sales Operations to close deals that are good for both Asana and our Customers.  We are experts on our internal processes and requirements and advisors to the sales team on their deals, both from a process and a negotiation perspective.  It is our responsibility to relay information and educate our partners on those processes as well as the specific deals we are involved with.  We are obsessed with process improvement in order to help Asana continue to grow, scale, and succeed.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Collaborative Partnership: Act as a trusted advisor to Sales, Customer Success, Legal, Finance, Systems, and other key teams, providing guidance on optimal pricing strategies and deal structures while maintaining clear communication and alignment across all stakeholders.
• Strategic Policies & Processes: Drive the creation and rollout of scalable contracting policies and processes that support both operational efficiency and company objectives.
• Continuous Improvement: Foster a culture focused on ongoing enhancement, documenting best practices, and embedding a data-centric approach throughout the organization.
• Insightful Analysis: Continuously monitor and evaluate deal metrics to uncover business insights and pinpoint areas for optimization.
• Project Leadership: Lead the planning and implementation of system upgrades and projects that reinforce Deal Desk operations, ensuring on-time delivery and alignment with broader strategic goals.

About you

• Professional Experience: Over 10+ years of relevant experience, including at least 3 years in deal desk or revenue-focused roles, ideally within a technology-driven or high-growth company. Skilled in drafting and negotiating software agreements, with a strong ability to evaluate discounting and other non-standard requests to make well-informed business decisions.
• Effective Communication: Strong verbal and written communication abilities, capable of distilling complex information and presenting it clearly to audiences at all levels, including senior executives.
• Technical Expertise: Proficient with CRM, CPQ, and CLM systems, with hands-on experience in developing ad-hoc reports and financial models to support strategic decision-making.
• Commitment to Process Optimization: Advocate for continuous improvement, capturing best practices and fostering a data-centric culture across the organization to enhance processes and outcomes.
• Understanding of SaaS: Knowledgeable in SaaS business models, pricing strategies, and revenue recognition practices, with an ability to leverage these insights to support the business's growth and profitability.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $145,000 - $185,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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