About the Deal Desk Team
The Deal Desk team is a critical component of the Finance function, acting as a strategic partner to the global Go-To-Market (GTM) organization. We are responsible for partnering with sales to structure, negotiate and close complex commercial deals. We effectively balance a focus on deals that are profitable, compliant, and scalable while also keeping our customers' best interest in mind. We are committed to leveraging technology and automation to improve our processes and provide a competitive advantage. We collaborate closely with Sales, Legal, and Operations to deliver innovative and effective deal structures that meet our customers' needs and align with our business and financial objectives.
What you'll do
As a Deal Desk Analyst, you will be a key partner to the sales team, providing support and ensuring a smooth deal process. Your primary responsibilities will include:
- Deal Review and Approval: Review and approve deals, ensuring they comply with established pricing, discounting, and commercial policies. You will serve as a gatekeeper for deal integrity.
- Policy Guidance: Act as a subject matter expert for the sales team on standard deal terms, product configurations, and deal submission requirements. You will be the first point of contact for common questions and deal-related issues.
- Process Improvement: Identify and propose opportunities to automate, streamline, or simplify our deal approval processes, particularly for repetitive tasks and standard deals.
- Administrative Support: Manage and monitor the deal queue to ensure we meet internal Service Level Agreements (SLAs) and keep deals moving through the pipeline efficiently.
Examples of desirable skills, knowledge and experience
To succeed in this role, you should be a detail-oriented and organized individual with a strong desire to learn and contribute to a fast-paced environment.
- Experience: 2-3 years of experience in a sales support, sales operations, or finance role. Experience with a SaaS company is a plus.
- Attention to Detail: Exceptional attention to detail and accuracy, particularly when working with numbers and contract terms.
- Problem-Solving: A strong aptitude for identifying issues and finding effective, policy-compliant solutions.
- Communication: Excellent written and verbal communication skills. You can clearly and concisely explain policies and procedures to a sales audience.
- Technical Aptitude: Proficiency with common business software, including Microsoft Excel or Google Sheets. Experience with a CRM (e.g., Salesforce) and a CPQ (Configure, Price, Quote) tool is highly desirable.
- Process-Oriented Mindset: A desire to understand and improve processes and an interest in how technology and automation can make your work more efficient.
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
