Deal Desk Analyst

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities.  MaintainX powers operational excellence for 5,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and McDonald’s.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

We’re looking for a detail-oriented, proactive Deal Desk Analyst to join our growing Revenue Operations team here at MaintainX. This role is central to supporting our sales organization, ensuring our deal processes run smoothly, accurately, and efficiently. If you're known for your precision, hustle, and ability to work across teams, we’d love to hear from you.

What you’ll do:

Business Process and Data Hygiene

• Support the quote-to-contract process, ensuring accuracy and compliance in quoting, pricing, and contract terms.
• Be a subject-matter expert on optimizing deal workflows and building scalable processes.
• Review and structure complex sales deals in partnership with Sales, Legal, and Finance teams.
• Lead and support ARR reconciliation efforts in partnership with Finance and Sales teams
• Maintain data accuracy and alignment across systems, identifying and correcting discrepancies
• Revise and develop standard operating procedures; contributing to process improvement initiatives that drive scalable and efficient practices
• Complement process knowledge with technical expertise of systems such as Salesforce, Revenue Cloud, billing/invoicing tools and contract-lifecycle management applications. 

Sales Support

• Enter and maintain customer transactions and opportunities in Salesforce
• Manage and resolve inbound support tickets from stakeholder teams regarding quote to cash processes and tools

About you:

• You have a Bachelor’s degree with a major or specialization in Business, Finance, Economics or similar, or related work experience
• You have at least 2-4 years of relevant work experience
• Proficiency in Salesforce and Excel (including PivotTables, VLOOKUP, SUMIF)
• You’re an excellent communicator, can manage your time well, enjoy and are great at solving problems and analysis, and have strong attention to detail
• You can work cross functionally with other departments, prioritize and manage multiple projects and tasks, and thrive in a fast-paced environment while maintaining a high degree of accuracy and quality

Bonus if you have:

• You have work experience in sales operations, finance, or legal
• You have been part of an enterprise-level company or a later-stage start-up
• You have experience with Salesforce CPQ and commissions software

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
• We believe in meritocracy, where ideas and effort are publicly celebrated

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.