Deal Desk Analyst

Posted 2 Days Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
112K-157K Annually
Junior
Cloud • Information Technology • Security • Software • Cybersecurity
Data Protection for the cloud era.
The Role
Supports global sales teams by structuring deals, reviewing pricing and proposals, managing approvals, and optimizing profitability. Analyzes SaaS deal, renewal, and partner incentive metrics; prepares leadership reports; and collaborates with Sales, Finance, Legal, Product, and Revenue Operations. The role also improves workflows, automates routine tasks using AI tools, maintains process documentation, and supports strategic and ad hoc analyses.
Summary Generated by Built In

**If you’re interested in joining the Druva family in a future Deal Desk Analyst role in Santa Clara, please join our talent community. Submit your resume below, and a recruiter will review and reach out when we have an opportunity arise that matches your skillset & interests. This post is not in reference to a currently open position, but rather in anticipation of future business need.** 

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.
Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

What we would be looking for in the future when a Deal Desk Analyst position opens up:

Role Purpose & Impact:

We are looking for an energized Deal Desk Analyst to help support our global field sales teams in building pricing proposals and deal structures that provide the optimum balance between the right commercial terms for our customers and the best results for Druva. As a key member of the Deal Desk team, this position will interact with colleagues across Sales, Sales Ops, Finance, Pricing, Order Management, Revenue Ops, and Legal. This individual will help drive standardization and business process improvements that result in increased efficiency and sales velocity as Druva continues to scale and grow.

What You'll Do:

  • Partner with sales teams to structure complex deals, providing guidance that balances profitability with strategic goals and deal velocity.
  • Drive continuous improvement by streamlining approval workflows, fixing process gaps, and leveraging AI tools to automate routine tasks and unlock data-driven insights.
  • Translate deal data into actionable intelligence, preparing key reports on renewal metrics, partner incentives, and performance trends to influence leadership strategy.
  • Collaborate cross-functionally with Revenue Operations, Legal, Finance, and Product teams to maintain robust compliance and scalable approval processes.
  • Develop and maintain documentation to support internal and external processes, ensuring team efficiency and knowledge sharing.
  • Tackle ad-hoc analysis and strategic initiatives to support the scaling needs of the business.

What Makes You a Great Fit:

  • 2–3 years of experience in Deal Desk, Sales Ops, Finance, or Revenue Operations, preferably within the SaaS or enterprise software sector.
  • Bachelor’s degree in Business, Finance, Economics, or a quantitative field.
  • Proficiency in Salesforce (SFDC) and advanced Excel modeling (pivot tables, complex formulas, and scenario analysis).
  • Deep understanding of SaaS business metrics (ACV, ARR, Churn, Net Retention, ARPU) and their impact on deal profitability.
  • Proven ability to influence cross-functional stakeholders (Legal, Sales, Finance, Product) and build productive working relationships.
  • Strong project management skills, with the ability to prioritize and execute multiple initiatives under tight deadlines.
  • A strategic mindset for process improvement and a track record of using AI tools to automate workflows and drive efficiency.

What Success Looks Like

Success in this role means acting as a high-velocity, strategic engine for sales while safeguarding profitability as Druva scales. You win by partnering with sales teams to architect creative, cross-functionally aligned deal structures that accelerate sales cycles without sacrificing margin. Beyond managing daily deal flow, you drive process transformation by leveraging Salesforce, advanced Excel modeling, and AI automation to eliminate workflow friction and deliver data-driven insights. Ultimately, you serve as a trusted bridge across Sales, Legal, Finance, and RevOps, maintaining flawless compliance while empowering the team to close larger SaaS deals faster.

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.  

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

This post is not in reference to a currently open position. However, if this position were to open, it would align with the compensation information below.

What We Offer

The pay range for this position is expected to be between $112,000 and $157,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected]

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS


Skills Required

  • 2-3 years of experience in Deal Desk, Sales Operations, Finance, Pricing, or Operations
  • Experience in enterprise software or SaaS businesses
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a quantitative field
  • Strong relationship-building, collaboration, communication, and presentation skills
  • Advanced Microsoft Excel skills, including analyzing large datasets
  • Experience building complex financial models or conducting scenario analysis
  • Salesforce experience
  • Understanding of SaaS and subscription business metrics, including ACV, TCV, renewal rates, churn, ARR, net retention, and ARPU
  • Ability to understand detailed pricing models and strategies
  • Ability to collaborate with and influence cross-functional Sales, Finance, Pricing, Order Management, Revenue Operations, Legal, and Product teams
  • Strong prioritization skills and ability to manage multiple projects under changing conditions and tight deadlines
  • Experience developing or improving business processes
  • Experience using AI tools to automate workflows and improve efficiency

Druva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Druva and has not been reviewed or approved by Druva.

  • Healthcare Strength Health coverage is described as comprehensive in the U.S., with medical, dental/vision, mental-health programs, and an Employee Assistance Program. Day-one eligibility is cited, and feedback suggests healthcare is a strong part of the package.
  • Leave & Time Off Breadth Time off is framed around a flexible Rest & Re‑Energize approach, with multiple mentions of open/unlimited PTO and paid holidays. Feedback suggests employees value the flexibility and immediate access to leave.
  • Parental & Family Support Parental and family benefits include paid maternity, paternity, adoption, and family medical leave. Coverage extends to family-building support such as fertility and adoption expense funding, which feedback suggests is a differentiator.

Druva Insights

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The Company
HQ: Santa Clara, California
800 Employees
Year Founded: 2008

What We Do

Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; customers drive down costs by over 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management.

Why Work With Us

We are the leader in cloud data protection and cloud is the way of the future! With over $300M in funding and our Pre-IPO status, it is the perfect time to jump on board. Two of our company values are "challenger mentality" and "one team". We truly believe in the impact we can make together and we are not afraid to push the status quo.

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