DCIM Engineer I

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

The Data Center Infrastructure Management (DCIM) Engineer I is responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS’s). Primary responsibilities for strategy, engineering, design, and innovation of the EMPS and BMS systems within QTS data centers and assisting with any construction/upgrade efforts therein.  Additional duties are to provide system administration tasks for all DCIM systems which are comprised of EPMS’s, BMS’s (Building Automation Systems) and SCADA (Supervisory Control and Data Acquisition Systems).  The ideal candidate will possess a technology background that enables him/her to undertake the challenges of sophisticated system platforms and demonstrate an ability to think broadly and strategically in aligning with the larger objectives of the business.

RESPONSIBILITIES, other duties may be assigned.

• Ensure DCIM systems are operating as designed to protect the data center, capture power usage, calculate available capacity, and provide meaningful, timely alarms, notifications, and reports to end users.

• Configuration of DCIM system applications in support of new data center deployments, new data requirements, and data center retrofits.

• Prepare and maintain DCIM systems support documentation, test plans, and change management records.

• Implement corporate policies procedures, and standards to maximize the performance of systems, applications, and networks.

• Administer the QTS power provisioning, incident management, and reporting processes for sites.

• Coordinate field work as required including any necessary contractor supervision.

• Work efficiently and independently - applying analytical, troubleshooting, and organizational skills to support day-to-day operations.

• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors on site-specific projects.

• Perform inspections and assist in the testing and commissioning of the facility system (as required).

• Participate in on-call duty; to include providing off-hour emergency support as needed.

• Lead maintenance and modification of controls on equipment to facilitate more efficient operation.

• Ability to work flexible hours and travel to other QTS facilities may be required.

BASIC QUALIFICATIONS

• BS in Electrical Engineering, Engineering Technology, or other related Engineering degree or equivalent professional experience.

• One or more years of experience with critical monitoring and control systems and support for critical facilities. 

• Working knowledge of BMS and building EPMS systems.

• Familiarity with central chilled water plant systems, Computer Room Air Handling (CRAH) units, and power distribution systems in a critical systems environment.

• Up to 25% travel is required. 

• US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

• Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others.

• Understanding of network implementation.

• Working knowledge of virtualized environments.

• Familiarity with ServiceNow.

• Working knowledge of SQL database systems.

• Ability to read, interpret, and produce engineering documents that may include Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications.

• Knowledge of BAC-net, Modbus, TCP/IP configuration, SNMP communication protocols, Active Directory security and Microsoft Office tools.

• Understanding of basic power calculations on single and 3-phase circuits, electrical diagrams, control diagrams

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills.

• Excellent coordination skills between multiple stakeholders, third-party contractors, consultants and clients.

• Ability to maintain positive relationships and communication with staff, management, and customers.

• Ability to lift a minimum of 40 pounds.

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k)

• retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition

• assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.