DC Operations Specialist

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The DC Operations Specialist is responsible for ensuring accurate, timely, and efficient order fulfillment across multiple sales channels. The role manages daily order processing, inventory reconciliation, EDI monitoring, exception handling, and cross-functional coordination with Sales, Transportation, Warehouse Operations, and Master Data teams.
This position also supports analytics, reporting, process documentation, and complex project initiatives that require deep understanding of ERP and order management systems. The analyst plays a critical role in maintaining operational continuity, preventing revenue loss due to order errors, and supporting scalable fulfillment processes.

In this role, you will:

Daily Operational Responsibilities

• Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays.

• Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies.

• Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems.

• Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners.

• Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data.

Order & Inventory Support

• Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment.

• Investigate and resolve inventory variances, stock availability questions, and allocation-related issues.

• Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams.

Analysis & Reporting

• Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders.

• Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making.

• Identify inefficiencies in fulfillment processes and propose improvements.

Documentation & Process Control

• Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials.

• Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results.

Cross-Functional Project Work

• Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements.

• Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms.

• Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates.

• Resolve order errors that impact revenue recognition and ensure accurate posting of sales data.

What we look for:

• Bachelor’s degree in Supply Chain, Business, Operations, or related field.

• 4+ years of experience in fulfillment, logistics, supply chain operations, or order management.

• Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred).

• Experience with EDI and system-to-system integrations a plus.

• Proficiency in Excel and reporting/visualization tools (Power BI).

• Strong analytical, problem-solving, and troubleshooting skills.

• Ability to manage high-volume workloads with changing priorities.

• Strong communication and cross-functional collaboration skills.

• Experience with eCommerce or retail fulfillment environments.

• Knowledge of master data processes and item setup workflows.

• Familiarity with external retail portals or third-party platforms.

• Experience improving or redesigning operational processes.

• Detail-oriented and highly organized.

• Strong ownership mentality with ability to work independently.

• Continuous improvement mindset.

• Ability to maintain accuracy under heavy workload.

• Effective stakeholder management.

Workplace type:

Hybrid - 3 days in the office. 2 days WFH

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

–Zone A: $72,400 - $132,500

–Zone B: $66,400 - $121,500

–Zone C: $60,300 - $110,400

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.