DC Operations - Office Manager

The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe.

The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world.

The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security.  The ABA’s wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits.
Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, MD, MI, MN, TX, VA, and WI.  Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF). 
 

Job Summary/General Purpose of Job:

Directs and provides overall administrative services and operational support to ABA operations in the Washington, DC office. Manages, maintains, and monitors DC Operations’ resources to ensure that allocations of personnel, time, and expenditures are consistent with the Association’s financial policies and those of supported entities. Coordinates the purchasing of goods and services, which includes obtaining bids and proposals, and processing contracts and disbursements.  Provides staff support and administers and supervises operational and facilities support for member service programs and projects. 

Essential Job Functions and Responsibilities:

• Manages the daily activities of DC administrative and facilities staff to ensure efficient and effective facility operations, service delivery, and budgetary and expense control.
• Administers and monitors all aspects of the budgetary process for the ABA’s DC Operations. Tracks and analyzes operational costs and advises senior staff on budget particulars and processes to ensure accurate and timely resolution.
• Ensures established ABA administrative, budget/expense, and facilities processes are followed.  Evaluates existing policies for office-specific improvements, and creates and implements new procedures and policies, where needed, for all administrative processes; i.e., contract administration, iprocurement, invoices, required record-keeping, document preparation, mailroom operations, reception and maintenance services. Develops systems to effectively manage.
• Oversees the selection of vendors and the purchase of equipment and supplies, and manages all aspects of the relationships.
• Coordinates with the DC property management office and landlords on issues related to space, contract compliance, building security, and other lease-related matters.
• Ensures safety, security, and business continuity plans and programs that assure fiscal and human asset protection and risk mitigation are current and communicated.
• Supports and assists with meetings and materials; ensures setup and breakdown for special events are completed; coordinates event logistics with third-party participants and service providers, as needed.
• Coordinates resources to identify operational problems, troubleshoot potential solutions, coordinate recommended solutions for approval, and implement changes as approved.
• Supports ABA entities using the DC offices and facilitates employee wellbeing activities as requested and as resources allow.
• Performs other related duties as required.

Required Education, Qualifications, Experience:

• Bachelor's degree or 4years of equivalent experience in administrative operations, accounting/financial processes, facilities management and policy matters, or a related area, preferably with an Association.
• A minimum of 4 years’ directly relevant experience.
• Knowledge of general accounting principles, budgetary processes and annual planning techniques is preferred. 
• Position requires a high level of self-direction, organizational and oversight abilities, communication and interpersonal skills. 
• Ability to work in a team setting and manage multiple reporting relationships, including directing individuals that do not report to the position and being accountable to managers who have no direct supervisory responsibility for the position.