WHAT YOU’LL DO
Support 3PL operations and system integration while driving compliance, efficiency, and continuous improvement through collaboration and agile problem-solving
Specialized Operations & Administration
- Educate 3PL on H&M WMS functionality and key work processes to support operational excellence.
- Oversee and support system integrations between WMS, WCS and PLC systems to ensure functionality and service continuity, while providing daily support for DC operations.
- Distribute & translate release notes to 3PL and monitor execution.
- Ensure all systems work as expected and are used correctly to aspire best service to the customers and to secure that business is not interrupted.
- Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
- Ensure high quality level of all decided IT system related procedures and monitor correct implementation.
- Support the DC Manager in implementing operational, system, and service requirements with 3PL.
- Drive project rollouts in collaboration with relevant stakeholders.
Coordination & Stakeholder Management
- Communicate change requests from 3PL to relevant stakeholder, including Regional Sales, Warehouse Operations and DC Manager.
- Act as a contact for global functions and local Sales, ensuring compliance to company standards, guidelines and processes.
- If applicable, responsible for inbound planning including delivery schedule and transport from port. Align with Merchandising Function on prioritization of inbound deliveries.
- If applicable, act on and follow up on stock moves execution in alignment with Merchandising Function.
Process & Workflow Optimization
Drive continuous improvement in DC operations.
Compliance, Risk & Governance
Conduct business process audits to ensure compliance with group standards.
WHO YOU ARE
We are looking for people with…
- Strong expertise in DC-level technology infrastructure and supplementing systems experience.
- Functional competencies for supporting technology and system-related operations and incidents.
- Strong operational DC log. expertise & process understanding.
- Proactivity in problem-solving and hands-on attitude to resolving incidents.
- Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer.
- Strong communication & collaboration skills.
- Ability to collaborate and co-create with others.
- Agile mindset with a positive attitude to change and meaningful growth.
- Inclusive and empathetic towards others whilst encouraging diversity.
- Ability to understand your impact to others and contribution to the bigger picture.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Health coverage is described as broad and accessible, including medical, vision, and free-to-employee dental, with options such as transgender care, bariatric surgery, and enhanced fertility support. Telehealth access and low employee cost-sharing are also highlighted.
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Leave & Time Off Breadth — Time away options include paid vacation, wellness days, company holidays, and a paid birthday, with some elements extending to part‑time staff. These provisions are presented as a consistent strength across materials.
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Retirement Support — Retirement offerings include a 401(k) plan with company match alongside financial tools like FSAs and commuter benefits. These components reinforce longer-term financial security within the total rewards mix.
H&M Group Insights
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What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
