WHAT YOU WILL DO
As a DC Business Expert – 3PL, you will support the Distribution Centre by ensuring seamless system integration, effective 3PL performance management, and strong compliance across all logistics activities. Through collaboration and agile problem‑solving, you will drive operational efficiency, continuous improvement, and stable, incident‑free execution.
You will play a key role in securing smooth DC operations, high‑quality system performance, and strong alignment between internal teams, cross‑functional stakeholders, and external partners.
Key Responsibilities:
- Drive 3PL performance and operational excellence across distribution center operations through strong partnership and expertise in warehouse ways of working.
- Ensure operational stability through proactive performance monitoring, issue prevention, and effective incident management.
- Lead seamless WMS and SAP integration, system releases, and rollouts to ensure smooth and reliable operations.
- Collaborate closely with stakeholders and cross-functional teams to deliver strong distribution service, stock accuracy, and business commitments.
- Drive continuous improvement, governance, and compliance through audits, standards, and operational excellence initiatives.
- Ensure high garment care and sustainability standards across DC operations, including resource efficiency, recycled material usage, and responsible logistics practices.
- Manage NCG consumption through disciplined monitoring, cost control, and operational efficiency.
WHO YOU WILL WORK WITH
As DC Business Expert – 3PL, you’ll work closely with cross-functional teams and key stakeholders to ensure high‑quality distribution center operations, continuously drive improvements, and uphold strong service standards. Your main collaboration partners will be:
- Regional Sales & Operations Team
- External service providers and logistics partners
- Transportation operations teams
- Merchandising & Sales teams
- System and data administration teams
This role will be reporting to Distribution Center Manager.
WHO YOU ARE
We are looking for people with…
- Education & Experience: University degree in logistics, supply chain, or industrial engineering, at least 3 years in warehouse/DC/logistics operations at supervisor level. Multinational experience is a plus.
- Operational Expertise: Strong knowledge of warehouse/DC workflows and process optimization, with proven ability to identify and implement improvements.
- Mindset & Skills: Proactive, solution‑focused, results‑oriented; data analysis experience is an advantage.
And people who are…
- Problem‑solving & Systems: Proven ability to manage incidents effectively, with strong skills in understanding system features and clearly communicating them to stakeholders.
- Collaboration & Communication: Excellent teamwork and communication skills, with the ability to co‑create effectively across functions.
- Agility & Improvement: An agile mindset, openness to adapt, and commitment to continuous improvement.
- Inclusive Growth: Empathetic, inclusive approach that fosters diversity, paired with curiosity and adaptability in a dynamic logistics environment.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.
- All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
- In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible. Due to data policies, we only accept applications through career page.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Skills Required
- University degree in logistics, supply chain, or industrial engineering
- At least 3 years in warehouse/DC/logistics operations at supervisor level
- Strong knowledge of warehouse/DC workflows and process optimization
- Experience with WMS and SAP integration, system releases and rollouts
- Proven incident management and ability to communicate system features to stakeholders
- Data analysis experience
- Multinational or international experience
- Strong collaboration, communication, proactive and continuous improvement mindset
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
