Job Description
WHAT YOU’LL DO
As a DC Advanced User - 3PL, you will provide an efficient and smooth system support to day-to-day operations, ensuring compliance with system routines and acting as a bridge between the business and system administration.
Specialized Operations & Administration
- Train DC associates and team leaders on new system functionalities and improvements.
- Support DC associates in daily operations and resolve system-related issues in alignment with DC processes.
- Conduct system clean-up, basic troubleshooting, and feedback to system specialists.
- Support operational excellence, quality and efficiency by ensuring that system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented.
- Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
- Contribute to project rollouts as needed.
Process & Workflow Optimization
- Identify and propose improvements to enhance operational efficiency.
This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
WHO YOU ARE
We are looking for people with…
- Comprehensive understanding of warehouse operations, cost drivers, and system processes.
- Strong knowledge of DC systems, updates, and technological advancements for Inbound and Outbound operations.
- Ability to quickly learn, apply, and transfer knowledge of new system features in a clear and concise way seeing they are effectively executed.
- Skilled in coaching, training, and supporting others in a proactive developmental capacity.
- Ability to collaborate and co-create with others.
- Agile mindset with a positive attitude to change and meaningful growth.
- Inclusive and empathetic towards others whilst encouraging diversity.
- Ability to understand your impact to others and contribution to the bigger picture.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Comprehensive understanding of warehouse operations
- Strong knowledge of DC systems and updates
- Skilled in coaching and training
- Ability to collaborate effectively
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
