The Role
This role provides administrative support, including scheduling, answering inquiries, maintaining databases, and ensuring compliance with NDIS requirements. It emphasizes organization and communication with stakeholders.
Summary Generated by Built In
This is a remote position.
JOB DESCRIPTION:
Virtual Assistant - Administrative and Compliance Support
PERMANENT DAYSHIFTREMOTE / WORK FROM HOME
Client : Australia - Disability Support Service Provider (Healthcare)
VA Rate : 8AUD
Part Time (30 hours per week)
Virtual Assistant - Administrative and Compliance Support
PERMANENT DAYSHIFTREMOTE / WORK FROM HOME
Client : Australia - Disability Support Service Provider (Healthcare)
VA Rate : 8AUD
Part Time (30 hours per week)
Purpose: The position is responsible for providing a range of timely and accurate administrative
support. This position is responsible for supporting the team to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. The role is integral to the success of the group
Duties and Responsibilities:
● Review the NDIS requirements submitted by applicants and onboard clients
● Schedule appointments and maintain calendars
● Schedule and coordinate staff and other meetings
● Answers emails in a timely manner
● Answer, screen, and forward incoming phone calls in a courteous and efficient manner using
VoIP or similar technologies.
● Provide basic and accurate information via phone/email.
● Prepare communications, such as memos, emails, invoices, reports and other
correspondence
● Write and edit documents from letters to reports and instructional documents
● Create and maintain filing systems
● Ensure all details and information that is entered in the database is current and accurate
● Respond to service enquiries and requests
● Communicate and liaise with key stakeholders, services users, families, staff and advocates
Requirements
HIRING REQUIREMENTS :
1.Minimum 1-2yrs relevant experience as VA- Admin
2. NDIS Industry experience is a MUST; Healthcare Industry experience will be considered.
3. Shiftcare and similar tool experience is a PREFERRED.
Other Skills Expectations:
● Must have a relevant experience in Administrative support
● Strong communication and interpersonal skills
● Great attention to details
● Highly organized with good attention to detail
● Experience in establishing and maintaining effective administrative systems and processes
● Ability to work autonomously and as a team member
Benefits
Why choose Scale-X Solutions?
- PERMANENT Work from Home/ work anywhere.
- No weekend work
- Work/Life balance
- Our Cause to help and safeguard the lives women & children from the perils of human trafficking by partnering with Destiny Rescue
- We got each others' backs
- Fun and engaging culture
- Competitive salary package, commissions, international travel incentives.
- HMO coverage (after 1 year of tenure).
- Flexible working arrangements.
- Healthy and encouraging working environment
Learn more about our organization and our culture here:
Scale-X Outsourcing Solutions | Instagram, Facebook | Linktree
Skills Required
- Minimum 1-2 years relevant experience as a VA- Admin
- NDIS Industry experience
- Experience with Shiftcare or similar tools
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The Company
What We Do
Scale-X is a leading Australian-based remote staffing and outsourcing solution built to empower businesses to scale smart and parents to thrive in sustainable work-from-home careers. They specialize in connecting top-tier virtual professionals with high-growth companies across the globe.
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