Day Services Supervisor

Posted 3 Days Ago
Be an Early Applicant
Williamsburg, VA, USA
In-Office
Senior level
HR Tech
The Role
Supervise daily operations of a Day Services program, manage and train Direct Support Professionals, ensure ISP implementation and regulatory compliance, review documentation and billing, oversee participant funds, conduct observations and staff evaluations, complete incident reporting and investigations, and communicate with families and stakeholders.
Summary Generated by Built In
Company Description

Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide.

Our client, Beyond Disabilities is seeking a responsible, organized, and experienced Day Services Supervisor to oversee the daily operations of our Day Services program. This position serves as the first line of supervision for Direct Support Professionals and plays a key role in ensuring quality services, regulatory compliance, proper staffing, accurate documentation, and person-centered support for individuals receiving services.

The ideal candidate will have strong supervisory skills, experience working with individuals with intellectual, developmental, mental health, or other disabilities, and a working knowledge of Virginia Waiver regulations, DMAS, DBHDS, and person-centered service requirements.

Job Description

The Day Services Supervisor will be responsible for:

  • Supervising the day-to-day operations of the Day Services program.
  • Reviewing staff schedules and ensuring proper coverage for participants.
  • Providing first-line on-call coverage and working shifts when necessary.
  • Supervising, training, directing, and supporting Direct Support Professionals.
  • Reviewing progress notes, support logs, data, training records, and other documentation to ensure compliance with each individual’s ISP.
  • Completing monthly individual record reviews.
  • Ensuring implementation of Individual Service Plans under the direction of the Program Director.
  • Submitting billing information to the Director/designee in a timely manner.
  • Conducting weekly staff observations in the community for each participant.
  • Providing monthly supervision for direct care staff.
  • Overseeing petty cash and participant funds.
  • Conducting staff performance evaluations in accordance with agency policy.
  • Preparing weekly written status reports regarding participants and staff.
  • Completing serious incident reports, CHRIS reports, and participating in investigations and audits as required.
  • Attending ISP meetings and other required meetings.
  • Communicating with individuals, families, legal guardians, substitute decision makers, and other representatives.
  • Performing other duties and special projects as assigned.

Qualifications

Required Knowledge, Skills, and Abilities

Successful candidates must demonstrate:

  • Strong supervisory, organizational, and time management skills.
  • Ability to maintain strict confidentiality and professionalism at all times.
  • Ability to respond immediately and effectively in emergency situations.
  • Strong written and verbal communication skills.
  • Knowledge of developmental disabilities, mental health needs, physical disabilities, and related support services.
  • Knowledge of person-centered planning principles.
  • Knowledge of Positive Behavior Support principles and practices.
  • Ability to identify problems, analyze findings, and recommend solutions.
  • Investigative and interviewing skills.
  • Ability to establish and maintain positive working relationships with individuals, families, community partners, and staff.
  • Experience completing comprehensive assessment tools.
  • Knowledge of Virginia Waiver regulations.
  • A caring, respectful, and positive attitude toward individuals served.

Education and Experience Requirements

Candidates must have:

  • At least an Bachelor's degree in human services or a related field; and
  • At least five years of experience working with individuals with intellectual, developmental, mental health, or other disabilities; and
  • At least three years of supervisory experience.

Additional Information

Physical and Working Conditions

This position may require the ability to:

  • Stand, walk, sit, kneel, stoop, crouch, crawl, balance, or climb as needed.
  • Use hands and arms for typing, handling, reaching, and related tasks.
  • Hear with or without the assistance of a hearing aid.
  • Frequently lift or move up to 10 pounds and occasionally lift up to 30 pounds.
  • Assist with intermittent physical activity, including lifting and supporting individuals served.
  • Work in environments where exposure to viruses, disease, infection, or traumatic situations may occur.
  • Work at any assigned facility and provide reliable transportation.

Conditions of Employment

As a condition of employment, the selected candidate must:

  • Become familiar with and comply with Beyond Disabilities’ policies and procedures.
  • Protect the rights of individuals served by the agency.
  • Protect individuals from abuse, neglect, and exploitation.
  • Report suspected abuse, neglect, or exploitation immediately.
  • Cooperate with investigations, meetings, hearings, or appeals as required.
  • Maintain strict confidentiality at all times.
  • Successfully complete and maintain required training and certifications, including:
    • CPR
    • First Aid
    • Medication Management
    • Behavior Intervention
  • Maintain a valid driver’s license and satisfactory driving record.
  • Maintain required automobile liability insurance of 100/300/100.
  • Successfully complete criminal history and Central Registry background investigations.

Work Schedule

  • Monday through Friday, 7:30 AM – 4:30 PM
  • Onsite position

Why Join Beyond Disabilities

Our team is committed to ensuring individuals receive high-quality, compliant services that support independence and well-being

Apply Today

We are seeking a highly motivated professional ready to step into a important supervisor role immediately.

How to Apply

Interested candidates should submit a detailed resume outlining their experience in supervision, developmental disability services, compliance, documentation, and person-centered service delivery.

Immediate Hire: Qualified applicants are encouraged to apply today.

Compensation & Benefits

Salary Commensurable to Experience

  • Medical/Dental
  • Paid Time Off
  • Professional Development Training
  • A supportive team environment
  • The opportunity to build a career within the company

Beyond Disability LLC is an equal opportunity employer.

Apply today and become part of a great team.

Beyond Disabilities is committed to providing respectful, person-centered services and maintaining a professional work environment that protects the dignity, safety, and rights of every individual served.

Skills Required

  • Bachelor's degree in human services or a related field
  • At least five years experience working with individuals with intellectual, developmental, mental health, or other disabilities
  • At least three years of supervisory experience
  • Knowledge of Virginia Waiver regulations, DMAS, and DBHDS
  • Knowledge of person-centered planning principles
  • Knowledge of Positive Behavior Support principles and practices
  • Ability to maintain strict confidentiality and professionalism
  • Ability to respond immediately and effectively in emergency situations
  • Strong written and verbal communication skills
  • Experience completing comprehensive assessment tools and documentation (ISPs, progress notes, CHRIS reports, incident reporting)
  • Required trainings/certifications: CPR, First Aid, Medication Management, Behavior Intervention (must complete and maintain)
  • Valid driver's license and satisfactory driving record
  • Maintain automobile liability insurance of 100/300/100
  • Successfully complete criminal history and Central Registry background investigations
  • Ability to lift/move up to 30 pounds and assist with intermittent physical activity
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The Company
HQ: Williamsburg, VA
4 Employees
Year Founded: 2000

What We Do

CAREER SERVICES & TRAINING Providing a unique approach towards obtaining a career! “Your Training Connection” Bridging the gap between organizations and clients by Putting the “U” back in hUman resources! "Revolving Door Closer"​ WHO WE ARE ABUNDANT PROFESSIONAL SERVICES is a highly skilled human resource service and training provider with over thirty years of human resource experience. We provide customized virtual and on-site training, career and strategy coaching, direct placement, and human resource management services globally. THE VISION ABUNDANT PROFESSIONAL SERVICES vision is to provide quality training to our clients, while creating valuable human assets in the workplace. THE COMMUNITY ABUNDANT PROFESSIONAL SERVICES supports local communities by partnering with disadvantage communities to provide effective career skill training. ABUNDANT STAFFING AGENCY, LLC /dba ABUNDANT PROFESSIONAL SERVICES is a Certified Small Business Woman Owned Company and SWaM Certified (Virginia).

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