We are growing! We are currently looking to hire a DataOps / MLOps Engineer (Strong DevOps Focus) to work with us remotely
Who we are:
Founded in 2006, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 250 professionals from around the world, working together to serve more than 230 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
Designs, builds, and operates highly reliable, secure, and scalable DataOps and MLOps platforms with strong engineering rigor. Owns infrastructure, data, and ML production pipelines end to end, enforcing automation, testing, governance, and operational best practices. Acts as the quality and reliability gatekeeper for all data and AI workloads.
Your duties will also involve:
- A Deep expertise in DataOps and MLOps principles
- Strong DevOps skills with a rigorous, engineering-first mindset
- Infrastructure as Code (Terraform and related tools)
- CI/CD for data and ML pipelines, including testing, validation, and versioning
- Workflow orchestration and scheduling using Airflow
- Containerization and orchestration (Docker, AKS/Kubernetes)
- Cloud platform management (with focus on AKS and supporting services)
- Governance and access management across the data & AI ecosystem
- Manage repository access for Data Engineers, Analysts, and Scientists
- Control and audit Snowflake access, roles, and permissions
- Integrate and manage Active Directory (AD) groups and identity-based access
- Data platform operations (Snowflake, dbt)
- ML lifecycle management (deployment, monitoring, rollback, drift detection)
- Monitoring, logging, alerting, and observability for data and ML systems
- Security, compliance, documentation, and standardization
- Detail-oriented, methodical, and highly rigorous approach to engineering and operations
Requirements
What you will bring along:
- The ideal experience range for this role is 2 to 3 years
- Strong hands-on experience in DataOps and MLOps in production environments
- Solid DevOps engineering background with an automation-first mindset
- Experience with Infrastructure as Code using Terraform
- Expertise in CI/CD for data and ML pipelines, including testing and versioning
- Workflow orchestration using Apache Airflow
- Containerization and orchestration with Docker and Kubernetes (AKS preferred)
- Experience operating data platforms such as Snowflake and dbt
- Knowledge of ML lifecycle management (deployment, monitoring, rollback, drift detection)
- Experience with access management, governance, and security across data and AI systems
- Strong focus on monitoring, reliability, and operational best practices
- Detail-oriented with a structured and rigorous engineering approach
Top Skills
What We Do
Founded in China in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
Previously, the business comprised three separate agencies:
Albatross CX: Albatross CX captures and analyzes experience feedback from teams and customers. It helps brands stand out by providing luxury customer experiences.
Wisely insights: Wisely Insights is a customer research agency that creates customized research for premium and luxury brands. It specializes in delivering insights that positively impact its clients’ businesses.
FACE2FACE: FACE2FACE specializes in luxury retail training, coaching, and consulting. It aims to maximize and empower front-line teams and help them master the art of selling luxury.
As the needs of our clients evolved, however, and the needs of our business developed, we recognized that this approach was not as effective as it once had been. We recognized something needed to change. And so CXG was born.
